Product Owner - (Cambridge)

Global Payments; Cambridge; Remote; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Bonus/equity awards

Wellness Week

Flexible time off

Job summary

Global Payments is seeking a Product Owner to join the Card Acceptance team in the United Kingdom. You will work closely with product management and stakeholders to translate strategy into value, refine features, and maintain a customer-first ROI mindset.

You will participate in Agile ceremonies, own backlog prioritization, and ensure clear acceptance criteria. You will collaborate across cross-functional teams to plan releases and deliver enhancements end-to-end.

Qualifications

• Experience in a software development environment as a Product Owner or Business Analyst.
• Knowledge of agile methodologies.
• Strong analytical and problem-solving abilities.
• Experience scoping product roadmap initiatives, refining epics/features, writing and prioritizing user stories with acceptance criteria.
• Experience creating detailed specifications and user/training guides.
• Ability to understand multiple user journeys and regional requirements.
• APIs design lifecycle understanding.

Responsibilities

• Own the refinement of features with clear acceptance criteria and stories in the backlog.
• Ensure stories are ready for development with supporting information and data mappings.
• Collaborate with product management and stakeholders to translate strategy into deliverable features.
• Lead or participate in Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives) and provide business direction.
• Plan product releases with cross-functional teams and provide updates on milestones.
• Investigate issues, mitigate blockers, and drive improvements end-to-end.
• Produce specifications and user/training guides and handover changes to BAU.
• Provide regular demonstrations to maintain feedback from critical stakeholders.
• Support handover of delivered changes into Business As Usual.
• Carry out additional related duties as needed.

Skills

Agile methodologies

Requirements analysis

User story writing

Backlog management

Stakeholder collaboration

Tools

Jira

Job description

Make your mark at one of the biggest names in payments. We’re looking for a Product Owner to join our ever evolving Card Acceptance team and help shape the future of global commerce.

What you’ll own

You will work closely with product management and business stakeholders to understand our product strategy, the wider industry context, strategic initiatives and problems and opportunities for our customers, internal teams and operational colleagues.

Act as an ambassador for the product internally and externally working with all stakeholders to analyse their requirements and design.

Play a role in Agile ceremonies such as stand-ups, sprint planning, review and retrospective sessions and provide business direction to the team, with an outside in, “customer first” and return on investment (ROI) mindset.

Assist Product Management with the design and delivery of new features and existing feature enhancements where required.

Own the refinement of features, providing supporting information, document specifications and carrying out data analysis/mapping as necessary to enable the creation of stories with the team that deliver real value and meet the Definition of Ready with clear acceptance criteria.

You will clearly articulate the priority and desired outcome of items in the team backlog and ensure it is maintained within Jira at a high level of quality.

You and your team will provide regular demonstrations of your work to maintain a feedback loop with critical stakeholders to ensure changes meet acceptance criteria and are signed off.

You will work with cross-functional teams to plan product releases.

You will provide regular updates and feedback on team performance against key milestones, highlighting any items impacting on successful delivery and escalate issues/ risks appropriately.

You will own your changes from end to end – investigating and resolving issues/challenges, mitigating/managing blockers, obtaining feedback, and constantly seeking improvement.

You will produce specifications and user/training guides as necessary and support the handover of delivered changes from the Product Team into BAU.

Other related duties assigned as needed.

What you’ll bring

Qualifications/certifications and relevant experience in a software development environment as a Business Analyst or Product Owner

Knowledge of agile methodologies

Strong analytical and problem-solving abilities

Demonstrated experience in scoping product roadmap initiatives, refining epics/ features, writing and prioritizing user stories and defining acceptance criteria

Experience of creating detailed specifications and user/ training guides

Ability to understand multiple user journeys and regional requirements

An understanding of APIs, their design and lifecycle

Excellent interpersonal skills, the ability to work cross-functionally and across organizational boundaries with multiple internal and external stakeholders’ engagement

It’s a bonus if you have

Experience in financial services, especially Card processing, POS or Finance would be advantageous

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Explore the benefits we offer to Globalpayers in the United Kingdom

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.