Product Owner

Doctify; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

28 days annual leave

2 weeks remote working annually

Hybrid working model

Enhanced Parental Leave

Medicash health cash plan

Job summary

Doctify is seeking a Product Owner to balance sprint delivery, backlog grooming, and delivery leadership across one or more squads. You’ll move PRDs into epics and user stories, manage timelines, and keep stakeholders informed. The role blends Product Owner, Delivery Manager and Product Manager duties to adapt to business needs.

You’ll work in a hybrid model within a SaaS/HealthTech setting, collaborating with Product and Engineering to ensure delivery readiness and quality across platforms.

Qualifications

• Experience as a Product Owner, or in a similar hybrid Product Owner / Delivery role, ideally within a SaaS or HealthTech environment.
• Proven experience managing sprint planning, backlog grooming and delivery for one or more Agile development squads.
• Comfortable translating PRDs and high-level requirements into clear, well-structured user stories and acceptance criteria.
• Strong stakeholder management skills and able to communicate delivery status clearly to both technical and non-technical audiences.
• Experience managing timelines, dependencies and risk across concurrent workstreams.

Responsibilities

• Owning and grooming the backlog for one or more development squads, ensuring stories are clear, prioritised and ready for sprint planning.
• Facilitating sprint planning, daily stand-ups, sprint reviews and retrospectives, keeping squads focused on the highest-value work.
• Writing clear user stories and acceptance criteria that development teams can pick up with minimal back-and-forth.
• Partnering with Product Managers to translate PRDs into epics, user stories and acceptance criteria.
• Clarifying scope and requirements with Product and Engineering, flagging gaps, risks or dependencies before they reach the sprint.
• Ensuring non-functional requirements such as performance, security, accessibility are captured alongside functional scope.
• Owning delivery timelines for your squad(s), tracking progress and flagging risks early.
• Acting as the primary point of contact for delivery status to stakeholders across Product, Engineering and the wider business.

Skills

Product Owner experience

Hybrid Product Owner / Delivery

SaaS/HealthTech exposure

Tools

Jira

Confluence

Job description

We’re Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.

Founded in 2015 and backed by $30m+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time.

We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.

About The Role

We're looking for a Product Owner who can move fluidly between three ways of working: owning the day-to-day sprint delivery for one or more development squads; acting as the delivery lead who keeps timelines on track and the wider business informed; and, when a smaller initiative calls for it, stepping into a Product Manager role to gather requirements and define scope from scratch.

You’ll sit at the centre of how our product ideas become working software, taking PRDs from our Product Managers and turning them into clear, sprint-ready stories for development squads, running backlog grooming and sprint planning, and owning the communication of delivery status to stakeholders across the business. This is a role for someone who's equally comfortable in the detail of a backlog and in a stakeholder update, and who enjoys the variety of switching between Product Owner, Delivery Manager and Product Manager responsibilities as the business needs.

You’ll be responsible for

Sprint Planning & Backlog Management

• Owning and grooming the backlog for one or more development squads, ensuring stories are clear, prioritised and ready for sprint planning.

• Facilitating sprint planning, daily stand-ups, sprint reviews and retrospectives, keeping squads focused on the highest-value work.

• Writing clear user stories and acceptance criteria that development teams can pick up with minimal back-and-forth.

Turning PRDs into Sprint-Ready Delivery

• Partnering with Product Managers to take PRDs and translate them into epics, user stories and acceptance criteria that squads can execute against.

• Clarifying scope and requirements with Product and Engineering, flagging gaps, risks or dependencies before they reach the sprint.

• Ensuring non-functional requirements; performance, security, accessibility are captured alongside functional scope.

Delivery Management & Communication

• Owning delivery timelines for your squad(s), tracking progress against roadmap commitments and flagging risks early.

• Acting as the primary point of contact for delivery status, providing clear, regular updates to stakeholders across Product, Engineering and the wider business.

• Managing dependencies and blockers across squads, escalating where needed to keep delivery on track.

• Maintaining delivery documentation such as release notes, sprint reports and roadmap trackers.

Stepping Into Product Management (When Needed)

• Taking the lead on some small projects and initiatives from discovery all the way to delivery.

• Running discovery conversations with internal or customer-facing stakeholders to understand problems before defining solutions.

• Defining success metrics for smaller initiatives and track outcomes post-launch.

About you

• Experience as a Product Owner, or in a similar hybrid Product Owner / Delivery role, ideally within a SaaS or HealthTech environment.

• Proven experience managing sprint planning, backlog grooming and delivery for one or more Agile development squads.

• Comfortable translating PRDs and high-level requirements into clear, well-structured user stories and acceptance criteria.

• Strong stakeholder management skills and able to communicate delivery status clearly to both technical and non-technical audiences.

• Experience managing timelines, dependencies and risk across concurrent workstreams.

• Working knowledge of Agile/Scrum methodologies and tools such as Jira and Confluence (or equivalent).

• Excellent written and verbal communication skills.

• Comfortable working with ambiguity, and happy moving fluidly between Product Owner, Delivery Manager and Product Manager responsibilities as the business needs.

It would be a bonus if you also had -

• Some Product Manager experience such as gathering requirements and scoping smaller initiatives directly with stakeholders.

• Background in healthcare, healthtech, or another regulated industry.

• Familiarity with roadmap and prioritisation frameworks (e.g. RICE, MoSCoW).

• Experience working with distributed or cross-functional engineering teams.

What We Offer

At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.

Time off, flexibility & balance

• 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure

• 2 weeks of remote working annually (within 3-hour time zone of HQ)

• Hybrid working model

• Enhanced Parental Leave

• Medicash health cash plan

Setting you up for success

• Competitive, benchmarked compensation

• 3-month immersive onboarding experience

• Ongoing learning through expert-led sessions, leadership insights, and soft-skill development

• Clear internal mobility pathways to accelerate your career

The uniquely Doctify experience

• Daily team huddles to connect, share wins and spark ideas

• Regional Lunch Clubs & team socials powered by our Fun Police

• Quarterly Doctifier nominated Impact Awards

• Employee referral bonus: £700 (or local equivalent) per hire

Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [e-mail].