Product Operations Analyst | SQL & Process Automation

Jobtailor; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Jobtailor seeks a detail-driven Operations/Data Analyst to monitor product functionality and diagnose issues in a fast-paced FinTech environment. You will pull data with SQL, generate extracts and dashboards, and collaborate with product, support, marketing, and engineering to improve processes.

We value fast learners who can multitask and work independently, with a strong eye for detail and a willingness to learn new tools and methods. London area preferred.

Qualifications

• Experience with SQL data analysis and reporting.
• Proficient with Excel and Google Sheets.
• Analytical mindset with strong problem-solving.
• Meticulous with attention to detail.
• Fast learner with ability to multitask.
• Interest in FinTech is a plus.

Responsibilities

• Monitor product functionality and operational controls.
• Investigate, diagnose and resolve bugs and issues.
• Execute daily operational process controls and alerts.
• Collaborate with product, support, marketing and engineering teams.
• Deliver regular operational tasks accurately and on time.
• Assist the wider business in delivering excellent customer support.
• Pull and analyse data using SQL for insights.
• Provide data extracts and dashboard reporting across the business.
• Automate and optimise controls, processes and management information.

Skills

SQL

Excel/Sheets

Analytical Mind

Problem-Solving

Attention to Detail

Fast Learner

Multitasking

Independent

Willingness to learn

FinTech interest

Job description

Jobtailor seeks a detail-driven Operations/Data Analyst to monitor product functionality and diagnose issues in a fast-paced FinTech environment. You will pull data with SQL, generate extracts and dashboards, and collaborate with product, support, marketing, and engineering to improve processes.

We value fast learners who can multitask and work independently, with a strong eye for detail and a willingness to learn new tools and methods. London area preferred.