Product Manager: Workday & Digital Payments

The Football Association; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Private medical cover

Contributory pension scheme

25 days annual leave

Free, nutritious lunches at Wembley/St

Hybrid working model

Job summary

The Football Association (The FA) in the United Kingdom is evolving its technology to support people and operations. This Product Manager role leads the Corporate portfolio, including Workday and Digital Payments, with ownership of strategy and roadmap.

You will work with HR, Finance and Technology teams, manage budgets and vendors, and drive improvements across the Workday platform to deliver value aligned with strategic objectives.

Qualifications

• Significant experience managing Workday products, platforms or programmes, including implementation and ongoing optimisation in a live environment.
• Strong understanding of Workday architecture, integrations, governance and capabilities.
• Experience developing product strategies, roadmaps and investment plans that deliver business value.
• Ability to balance competing priorities and make informed decisions based on user, business and technical needs.
• Experience managing suppliers, contracts and strategic technology partners.
• Strong stakeholder management and communication skills, with the ability to engage technical and non-technical audiences.
• Experience working within Agile product delivery environments and measuring success through KPIs, OKRs or similar frameworks.
• Experience of digital payments products and services.
• Desirable to have experience of using Artificial Intelligence to aid productivity to help deliver an enhanced user experience.

Responsibilities

• Own the vision, strategy and roadmap for Workday, Digital Payments and associated Corporate products.
• Lead annual product planning, ensuring priorities align with business goals and investment plans.
• Partner with HR, Finance and Technology stakeholders to understand needs and pain points and translate them into product outcomes.
• Manage product budgets, vendor relationships and third-party service providers, including Workday and AMS partners.
• Drive continuous improvement across the Workday platform, including new functionality, releases and enhancements.
• Champion a high-quality user experience, ensuring products remain secure, effective and aligned with business requirements.
• Monitor product performance, define success measures and use data and feedback to inform future priorities.
• Work closely with Product Owners and delivery teams to ensure roadmaps are translated into successful outcomes.

Skills

Workday

Product management

Stakeholder management

Agile

Digital payments

Job description

The Football Association (The FA) in the United Kingdom is evolving its technology to support people and operations. This Product Manager role leads the Corporate portfolio, including Workday and Digital Payments, with ownership of strategy and roadmap.

You will work with HR, Finance and Technology teams, manage budgets and vendors, and drive improvements across the Workday platform to deliver value aligned with strategic objectives.