Product Manager - Score and Report

Experian Information Solutions, Inc.; City of Westminster; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global data and technology company is seeking a Product Manager for their Score and Report team in the United Kingdom. This role involves shaping product strategy, leading cross-functional teams, and creating personalized customer experiences. Ideal candidates will have experience in FinTech, strong collaborative skills, and a customer-focused mindset. The position offers a hybrid work model, competitive compensation, and a varied benefits package, including annual leave and healthcare options.

Benefits

Hybrid working – 2 days a week in the office

Great compensation package and discretionary bonus

Core benefits include Pension, Bupa healthcare, Sharesave Scheme

25 days annual leave with additional options

Qualifications

• Experience in product management within FinTech or regulated environments.
• Ability to lead cross-functional teams.
• Strong customer focus and ability to identify user needs.

Responsibilities

• Contribute to product strategy for the Score and Report team.
• Lead delivery across engineering, design, research, and more.
• Utilize customer data to create personalized experiences.

Skills

Product strategy formulation

Cross-functional collaboration

Data analysis

Customer experience design

Storytelling

Problem-solving

Job description

We're looking for a Product Manager to join our Score and Report team at an important moment. We've just launched a brand-new credit score that better reflects our customers' financial lives. We're now entering our next phase, expanding our offering to become the most accurate and comprehensive credit score. You'll report to the Head of Product and you'll have an exciting role to play in defining and shaping important parts of our credit score and report experiences. You'll work in cross-functional teams to build personalised products to help millions of customers better understand and improve their financial health.

Responsibilities

• Contribute to the product strategy for the Score and Report domain working with the Head of Product and the Product Director.
• Identify what will create value for users and the business, translating deep customer understanding into well-crafted product decisions that balance user experience, technical constraints, and commercial goals.
• Take ideas from concept through validation, launch and iteration, using user insights, market trends, data and analytics to measure what matters, spot opportunities and problems early.
• Lead cross‑functional delivery, partnering with engineering, design, research, data, compliance, marketing and other product domains to shape your roadmap and achieve it.
• Use a rich data set to create meaningful, personalised experience, including credit data and Open Banking data, to support our customers in achieving their financial goals.
  You've built great products in FinTech or regulated environments and you've driven products from ideation all the way through to execution.
• You're a great storyteller who inspires others towards a common goal.
• You have a strong sense of what great customer experiences look like and can instinctively assess whether the feature idea or design is valuable, usable and linked to the product strategy.
• You're data savy and have worked with data scientists or analysts to define metrics, run experiments and deliver measurable impact.
• You can break down complex problems in a systematic way and solve them balancing customer needs and commercial metrics.
• You have good product judgment and comfortable to make decisions in situations where there's no obvious answer.
• You're a great collaborator who can work with diverse teams.
• You understand how AI and personalisation can create better customer outcomes, and you're excited to explore what's possible.
  Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

Benefits

• Hybrid working – 2 days a week in the office
• Great compensation package and discretionary bonus
• Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters: DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian's people‑first approach is award‑winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and affirmative action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.