Product Manager Savings

HSBC Holdings plc; Leeds; On-site; GBP 45,000 - 65,000; Full time

Job summary

HSBC Holdings plc in Leeds is seeking a product management professional to support the UK savings portfolio, delivering performance metrics and lifecycle management across products.

You will guide changes from defining customer needs to implementation, collaborate with change teams and key business functions, and provide clear analysis for governance.

You will ensure regulatory compliance, manage customer outcomes and commercial priorities in a fast-changing environment.

Qualifications

• Experience in product management or propositions with a commercial focus.
• Understanding of UK retail savings products and customer needs.
• Strong analytical and problem-solving abilities to translate data into actions.
• Excellent communication and stakeholder-management skills across teams.

Responsibilities

• Support the UK savings portfolio's commercial performance and lifecycle management.
• Guide product changes from customer/business needs through implementation and post-launch review.
• Provide timely analysis, recommendations and governance updates; escalate risks as needed.
• Ensure compliance with laws, regulation, Consumer Duty, and HSBC risk-management framework.

Skills

Product management

Propositions

Commercial management

Stakeholder management

Regulatory compliance

Analytical skills

UK retail savings

Job description

Support the UK savings portfolio's commercial performance, delivering balance sheet, income and customer objectives while managing products throughout their lifecycle and meeting customer, operational, regulatory and commercial requirements. Support product change from defining customer and business needs through to implementation and post-launch review, acting as a subject-matter expert for change teams and collaborating with key business functions. Provide timely product support, resolve customer and operational issues, and prepare clear analysis, recommendations and updates for stakeholders and governance forums, escalating risks promptly. Ensure products and activities comply with applicable laws, regulation, Consumer Duty, internal policies and HSBC's risk-management framework.

• Experience in product management, propositions, commercial management related role
• An understanding of UK retail savings products, customer needs and the competitive market
• Strong customer focus, with the judgement to balance customer outcomes, commercial priorities and regulatory requirements
• Good analytical and problem-solving skills, with the ability to turn information into clear recommendations and actions
• Excellent communication and stakeholder-management skills, with confidence working across different teams and levels of seniority
• The ability to manage multiple priorities, meet deadlines and maintain attention to detail in a changing environment combined with a proactive approach, taking ownership of issues and working through to practical resolution