Product Manager - Platform

MARKS&SPENCER; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

20% colleague discount on products

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Induction and training support

Exclusive perks via M&S Choices

Family policies (parental/adoption)

Wellbeing support

Volunteer day

Job summary

Marks & Spencer is seeking a Platform Product Manager to lead a strategically important platform at the center of our Fashion, Home & Beauty technology ecosystem. You will define vision, strategy and roadmap for a platform serving multiple products and domains, collaborating with Engineering and Architecture to deliver scalable, resilient capabilities.

You’ll own the platform’s API strategy, drive adoption, and balance immediate priorities with long-term platform growth while influencing senior

Qualifications

• Experience in owning and evolving complex technical platforms.
• Comfortable with APIs, integrations and distributed systems.
• Experience delivering products for multiple teams and domains.

Responsibilities

• Define and own the platform vision, strategy and roadmap for the Commercial Data Orchestration Platform.
• Lead the evolution of the platform connecting systems, data and business processes.
• Collaborate with Engineering and Architecture to shape APIs, integrations and workflows.
• Drive platform adoption, reliability, scalability and operational excellence.
• Influence senior stakeholders and align priorities across teams to deliver business outcomes.

Skills

Platform product management

APIs

Event-driven architecture

Distributed systems

Stakeholder leadership

Job description

Summary

We're looking for a Platform Product Manager to lead a strategically important platform at the centre of our Fashion, Home & Beauty technology ecosystem. This platform powers critical commercial data and process flows across Product, Suppliers, Sustainability, Planning, Buying and Merchandising, enabling teams to make better decisions and operate more effectively. You'll define the vision, strategy and roadmap for a platform that serves multiple products and business domains, working closely with Engineering, Architecture and senior stakeholders to deliver scalable, resilient and high-performing capabilities.

What you'll do

• Define and own the vision, strategy and roadmap for the Commercial Data Orchestration Platform.
• Lead the evolution of the platform that connects systems, data and business processes across the commercial landscape.
• Work closely with Engineering and Architecture teams to shape APIs, integrations, workflows and platform capabilities.
• Drive platform adoption, reliability, scalability and operational excellence across multiple business domains.
• Influence senior stakeholders and align priorities across Product, Technology and Commercial teams to deliver meaningful business outcomes.

Who you are

• An experienced Platform Product Manager with a track record of owning and evolving complex technical platforms.
• Comfortable working with APIs, integrations, event-driven architectures and distributed systems.
• Experienced in delivering products that serve multiple teams, domains and business capabilities.
• A strategic thinker who can balance immediate priorities with long-term platform investment and growth.
• A confident communicator and stakeholder leader who thrives in complex environments and drives progress through influence and collaboration.

What's in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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