Product Manager - Platform

Marks & Spencer Plc; City of Westminster; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

20% colleague discount

Holiday allowance

Discretionary bonus

Pension

Induction and training

Exclusive perks via Choices portal

Family policies

Wellbeing support

Volunteer day

Job summary

Marks & Spencer Plc is seeking a Platform Product Manager to lead a strategically important platform at the centre of our fashion, home, and beauty tech ecosystem. You will define vision, strategy and roadmap for a platform serving multiple products and business domains, aligning with Engineering, Architecture and senior stakeholders to deliver scalable and high-performing capabilities.

You will drive adoption, reliability, and operational excellence across diverse business domains while

Qualifications

• Experience owning and evolving complex technical platforms.
• Strong API and integration mindset.
• Experience delivering products serving multiple teams, domains and business capabilities.
• Strategic thinker balancing short-term priorities with long-term platform investment.
• Excellent communication and stakeholder management.

Responsibilities

• Define and own the vision, strategy and roadmap for the Commercial Data Orchestration Platform.
• Lead the evolution of the platform that connects systems, data and business processes across the commercial landscape.
• Work closely with Engineering and Architecture teams to shape APIs, integrations, workflows and platform capabilities.
• Drive platform adoption, reliability, scalability and operational excellence across multiple business domains.
• Influence senior stakeholders and align priorities across Product, Technology and Commercial teams to deliver meaningful business outcomes.

Skills

Platform product management

APIs & integrations

Event-driven architectures

Distributed systems

Stakeholder leadership

Strategic thinking

Job description

Summary

We're looking for a Platform Product Manager to lead a strategically important platform at the centre of our Fashion, Home & Beauty technology ecosystem. This platform powers critical commercial data and process flows across Product, Suppliers, Sustainability, Planning, Buying and Merchandising, enabling teams to make better decisions and operate more effectively. You'll define the vision, strategy and roadmap for a platform that serves multiple products and business domains, working closely with Engineering, Architecture and senior stakeholders to deliver scalable, resilient and high-performing capabilities.

What you’ll do

• Define and own the vision, strategy and roadmap for the Commercial Data Orchestration Platform.
• Lead the evolution of the platform that connects systems, data and business processes across the commercial landscape.
• Work closely with Engineering and Architecture teams to shape APIs, integrations, workflows and platform capabilities.
• Drive platform adoption, reliability, scalability and operational excellence across multiple business domains.
• Influence senior stakeholders and align priorities across Product, Technology and Commercial teams to deliver meaningful business outcomes.

Who you are

• An experienced Platform Product Manager with a track record of owning and evolving complex technical platforms.
• Comfortable working with APIs, integrations, event-driven architectures and distributed systems.
• Experienced in delivering products that serve multiple teams, domains and business capabilities.
• A strategic thinker who can balance immediate priorities with long-term platform investment and growth.
• A confident communicator and stakeholder leader who thrives in complex environments and drives progress through influence and collaboration.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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