Product Manager

Marks and Spencer; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Colleague discount 20%

Holiday entitlement

Discretionary bonus schemes

Defined contribution pension

Induction and training

Discounts via M&S Choices

Parental/adoption policies

Wellbeing support

Volunteer day

Job summary

Marks & Spencer in London is seeking a Product Manager to drive data & AI initiatives across business units, translating problems into measurable impact. You will partner with stakeholders and apply a deep understanding of the value chain to deliver business results.

Working with data analytics, data science and data engineering experts, you will shepherd discovery from design to build, launch and ongoing support, balancing ambiguity with stakeholder needs and delivering value to customers.

Qualifications

• A curious and motivated product manager, or someone with adjacent experience eager to grow in the Data & AI space.
• Familiar with data science, advanced analytics, or AI concepts.
• Comfortable navigating ambiguity, solving problems and collaborating across teams.
• A clear communicator who enjoys bringing ideas to life.
• Empathetic, proactive, and focused on delivering value.

Responsibilities

• Understand business problems and use cases in detail to reach solution hypothesis.
• Drive discovery and development of data & AI solutions with cross functional teams.
• Manage and balance priorities of stakeholders, ensuring roadmaps and product strategies align with business goals.
• Ensure product outcomes are defined and measured throughout the lifecycle, whilst articulating value generation.
• Evangelise data-led decision making and drive adoption with colleagues.

Skills

Product management

Data concepts

Cross-functional

Communication

Job description

We are turbo charging our digital strategy and transforming how M&S values data. This is an exciting opportunity to join the Data & AI team, to support the delivery of our transformation goals and champion a culture of data-driven decision making. As a Product Manager, you will tackle enterprise problems with one of our business units. Drive product strategy by partnering with stakeholders and applying a deep understanding of the value chain to deliver measurable business impact. Specializing in discovery, you will be responsible for the lifecycle of a product from design and build, through to launch and ongoing support. Working alongside technical experts in data analytics, data science and data engineering, you will translate business problems to solve – whilst simplifying the complex back to colleagues. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

All the details

What You'll Do

Your key accountabilities will include

• Understand business problems and use cases in detail to reach solution hypothesis
• Drive discovery and development of data & AI solutions with cross functional teams
• Manage and balance priorities of stakeholders, ensuring roadmaps and product strategies align with business goals
• Ensure product outcomes are defined and measured throughout the lifecycle, whilst articulating value generation
• Evangelise data-led decision making and drive adoption with colleagues

Who You Are

Your skills and experience will include

• A curious and motivated product manager, or someone with adjacent experience eager to grow in the Data & AI space
• Familiar with data science, advanced analytics, or AI concepts
• Comfortable navigating ambiguity, solving problems and collaborating across teams
• A clear communicator who enjoys bringing ideas to life
• Empathetic, proactive, and focused on delivering value

What's In It For You

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone's welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #hybridrole