Product Manager - Digital Platforms & CX

House Recruiting; Chiswick; Hybrid; GBP 59,000 - 72,000; Full time

Job summary

House Recruiting is seeking two Product Managers to join its technology and customer experience function within a large international B2B organisation in London. You will own the direction and roadmap for your product area, tackling discovery through to delivery across complex digital ecosystems such as registration, CRM, event apps and data tools.

You’ll collaborate with UX, CX, CRM, engineering, data and commercial teams, manage multiple priorities, and partner with external vendors to deliver

Qualifications

• Experience owning product roadmaps in digital platforms.
• Ability to manage multiple products and interconnected systems.
• Strong stakeholder management and collaboration with cross-functional teams.

Responsibilities

• Own product strategy, priorities and roadmaps.
• Translate customer and business needs into clear requirements.
• Drive multiple digital products and customer journeys.
• Balance priorities across UX, CX, CRM, Eng, Data, Sales and Marketing.
• Manage external vendors and partners.
• Measure adoption, CX and commercial impact.
• Support pilots and new product initiatives.
• Lean into data-driven decision making.

Skills

Product management

Stakeholder management

CRM knowledge

APIs & data

Cross-functional collaboration

Tools

Salesforce

HubSpot

Job description

House Recruiting is seeking two Product Managers to join its technology and customer experience function within a large international B2B organisation in London. You will own the direction and roadmap for your product area, tackling discovery through to delivery across complex digital ecosystems such as registration, CRM, event apps and data tools.

You’ll collaborate with UX, CX, CRM, engineering, data and commercial teams, manage multiple priorities, and partner with external vendors to deliver