Product Manager: Customer Experience & Data Insights

Amazon; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Amazon is seeking a Product Manager – Technical (PM-T) to join the Customer Experience and Business Trends (CXBT) team in Greater London. You will own the vision, design and implementation for upcoming feature releases that enhance personalized shopping and streaming experiences worldwide.

As a core member of product and engineering teams, you will drive alignment on requirements, surface edge cases, and shape long-term product roadmaps while partnering with users and leadership across

Qualifications

• Experience in customer-facing product development and product management.

Responsibilities

• Own the experience and product design for new feature launch and rollout in our product suite.
• Deeply understand user needs and translate into structured product and technical requirements.
• Influence vision and product roadmap, write PRFAQs and technical requirements.
• Understand complex business problems across geographies and product lines.
• Manage ambiguity and translate into technical requirements.
• Partner with users to solve their problems and build strong stakeholder relations.
• Support hiring and onboarding of new team members and contribute to a high-performing culture.
• Collaborate globally to share best practices and opportunities.

Skills

Product management

Customer-facing

Job description

Amazon is seeking a Product Manager – Technical (PM-T) to join the Customer Experience and Business Trends (CXBT) team in Greater London. You will own the vision, design and implementation for upcoming feature releases that enhance personalized shopping and streaming experiences worldwide.

As a core member of product and engineering teams, you will drive alignment on requirements, surface edge cases, and shape long-term product roadmaps while partnering with users and leadership across