Product Manager (Commerce) - Contract

WPP Enterprise Solutions; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

WPP Enterprise Solutions seeks a Product Manager to own the ecommerce transformation strategy for flagship retail clients. You will translate business and customer needs into a clear product roadmap, collaborating with the client’s Product team, agency colleagues and client staff to align on delivery and outcomes.

You will lead discovery, design, development and launch, driving measurable value while balancing speed with long-term objectives in a complex enterprise environment.

Qualifications

• Experience as Product Manager in Retail e-commerce.
• Platform migrations from legacy systems to modern architectures.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and Jira/Confluence.

Responsibilities

• Define, communicate, and drive the product strategy and roadmap for your product scope.
• Lead multidisciplinary squads across Product, UX/UI, Delivery and Optimisation.
• Champion user research, journey mapping, and problem validation to solve real customer problems.
• Manage a wide range of stakeholders across the business to align on product requirements, prioritisation and rollout.
• Demonstrate Agile, Lean, and continuous discovery methodologies to foster high performance.
• Focus on outcomes—relating product decisions to revenue growth, efficiency, and customer satisfaction.

Skills

E-commerce

Digital Transformation

Cross-Functional Leadership

Agile Methodologies

Strategic & Commercial Acumen

Omnichannel Retail Insight

Tools

Jira

Confluence

Job description

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

Product Manager needed to join our Team and drive product strategy, discovery, design, delivery and adoption for one of our key retail clients’ Ecommerce transformation programmes.

The opportunity

As Product Manager, you will be working within the client’s Product team with accountability for translating business and customer needs into a clear product strategy, requirements and measurable outcomes. You will lead cross-functional teams through discovery, design, development, launch and continuous improvement, while building alignment across senior stakeholders, programme and delivery teams.

You will be embedded within the client’s Product team, alongside agency colleagues and client staff. We are looking for someone who can operate confidently from product vision and commercial strategy through to detailed execution.

What you’ll be doing

• Support the product Vision: Define, communicate, and drive the product strategy and roadmap for your product scope
• Lead Cross-Functional Delivery: Lead multidisciplinary squads across Product, UX/UI, Delivery and Optimisation, making pragmatic trade-offs to balance rapid delivery with long-term objectives
• Drive Customer-Centric Discovery: Champion user research, journey mapping, and problem validation, ensuring that every platform feature solves genuine customer problems and enhances the digital shopping experience.
• Stakeholder Alignment & Strategy: Managing a wide range of stakeholders across the business to align on product requirements, prioritisation and rollout.
• Champion Modern Product Practices: Demonstrate Agile, Lean, and continuous discovery methodologies, helping to foster a culture of high performance, accountability, and customer empathy.
• Deliver Measurable Commercial Value: Focus relentlessly on key outcomes—connecting product decisions directly to revenue growth, operational efficiency, and customer satisfaction.

What we want from you

• E-commerce & Digital Transformation Expertise: Extensive experience as a Product Manager within Retail e-commerce, with a proven track record of driving large-scale digital transformation projects.
• Platform migration: Demonstrable experience in managing the complex transition from legacy systems to modern architectures.
• Cross-Functional Leadership: A deep understanding of how to seamlessly integrate Engineering and UX/UI disciplines, motivating teams without necessarily having direct line-management authority.
• Strategic & Commercial Acumen: The ability to pivot effortlessly between high-level strategy and detailed technical execution, making confident decisions in complex, ambiguous enterprise environments.
• Agile Mastery: Strong practical knowledge of modern product management frameworks (Scrum, Kanban, SAFe. outcome-based planning) and proficiency with tools like Jira and Confluence.
• Omnichannel Retail Insight: A strong grasp of the modern retail ecosystem, understanding how a cutting-edge online customer experience integrates with wider physical and digital touchpoints.
• Personal Qualities: Self-starter, decisive, able to deal with ambiguity and to influence wider stakeholders within a large programme of work.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.

We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.

And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

How We Use AI In The Recruitment Process

To ensure more focused and engaging conversations, we leverage AI in our recruitment processexclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt outof this feature at any time. Opting out will not impact the outcome of the interview process

At WPP Enterprise Solutions

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernisation, connecting strategy directly to execution.

Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX, work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best‑class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. We have received distinction as a leader in Commerce Services and CX Strategy Consulting by the Forrester Wave™

To find out more, visit enterprisesolutions.wpp.com and follow us on LinkedIn.

WPP Enterprise Solutions is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting‑edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

About WPP

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships - all united by our agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.