Product Manager: Chatbot & Digital Experience (London)

rmg digital; England; Hybrid; GBP 72,000 - 88,000; Full time

Job summary

A leading international mobile telecoms company in the UK is seeking a Senior Delivery Consultant to drive the chatbot roadmap and enhance customer experiences through digital products. The ideal candidate has a strong product management background and is passionate about user-focused solutions. This full-time role offers a competitive salary and requires in-office work three days a week in London.

Qualifications

• Proven experience delivering value as a Product Manager in digital environments.
• Curiosity and interest in chatbot and conversational products — deep technical expertise is not essential.
• Excellent communication and collaboration skills.

Responsibilities

• Define and refine the chatbot roadmap, delivering continuous improvements.
• Collaborate with developers to translate requirements into deliverables.
• Track performance and analyse insights to drive meaningful improvements.

Skills

Product Management

User-focused mindset

Communication skills

Collaboration skills

Strategic thinking

Job description

A leading international mobile telecoms company in the UK is seeking a Senior Delivery Consultant to drive the chatbot roadmap and enhance customer experiences through digital products. The ideal candidate has a strong product management background and is passionate about user-focused solutions. This full-time role offers a competitive salary and requires in-office work three days a week in London.