Product Manager

rmg digital; England; Hybrid; GBP 72,000 - 88,000; Full time

Job summary

A leading international mobile telecoms company in the UK is seeking a Senior Delivery Consultant to drive the chatbot roadmap and enhance customer experiences through digital products. The ideal candidate has a strong product management background and is passionate about user-focused solutions. This full-time role offers a competitive salary and requires in-office work three days a week in London.

Qualifications

• Proven experience delivering value as a Product Manager in digital environments.
• Curiosity and interest in chatbot and conversational products — deep technical expertise is not essential.
• Excellent communication and collaboration skills.

Responsibilities

• Define and refine the chatbot roadmap, delivering continuous improvements.
• Collaborate with developers to translate requirements into deliverables.
• Track performance and analyse insights to drive meaningful improvements.

Skills

Product Management

User-focused mindset

Communication skills

Collaboration skills

Strategic thinking

Job description

This range is provided by rmg digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from rmg digital

Senior Delivery Consultant | Focused on Supporting Top Talent Across the Tech Industry ✨

Join a fast-paced international mobile telecoms business on a mission to transform digital customer experience through cutting-edge technology.

This is a hands‑on Product Manager role for someone passionate about shaping digital products, improving customer experiences, and exploring the possibilities of AI.

Salary: Up to £80k

Based: London (3 days in office)

If you thrive on collaboration, have strong product fundamentals, and enjoy seeing your work make a real impact, this is an opportunity to lead a key digital initiative at scale.

What you’ll be doing:

• Define and refine the chatbot roadmap, delivering continuous improvements that align with both business and customer needs.
• Collaborate with developers, architects, and local teams to translate requirements into clear, actionable deliverables.
• Work alongside tech, data science, and CX teams to implement enhancements efficiently.
• Support local markets, ensuring the chatbot meets country‑specific needs while remaining scalable across Europe.
• Track performance and analyse insights, using data to prioritise the backlog and drive meaningful improvements.

What you’ll bring:

• Proven experience delivering value as a Product Manager in digital environments.
• Curiosity and interest in chatbot and conversational products — deep technical expertise is not essential.
• User‑focused mindset, with a strong understanding of digital customer journeys.
• Excellent communication and collaboration skills, comfortable in both sprint reviews and executive presentations.
• Strategic and data‑literate, able to zoom out to see the big picture while analysing details to inform priorities.
• A hands‑on, adaptable approach — whether leading team ceremonies, designing journeys, or conducting in‑depth testing, you’re ready to roll up your sleeves.

Nice to have (Not essential):

• Experience with chatbot or AI‑driven products.
• Background in customer service or operational teams.
• Experience in a central role supporting local teams.

Why This Role?

This is an opportunity to influence how a trusted international telecoms brand evolves its digital product ecosystem. If you’re someone with initiative, curiosity, and the drive to grow, you’ll be supported by a leadership team that values autonomy, impact, and ambition.

If this sounds like you, APPLY NOW — don’t miss out!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Product Management

Industries

Telecommunications