Описание:
Zopa began as a peer-to-peer lending company and launched Zopa Bank in 2020. The bank aims to improve the customer experience of finance and move finance forward.
Задачи:
- Own the Automotive product roadmap and make trade-offs across growth, margin, loss rates, customer outcomes, and partner needs
- Work with Sales and Credit Risk on dealer strategy, rate cards, decisioning, and commercial choices that support sustainable growth
- Meet dealers, brokers, and intermediaries to understand their challenges and turn insights into product decisions
- Use data to investigate performance, test hypotheses, and build simple commercial models
- Create business cases and committee papers to align senior stakeholders on decisions
- Partner with Technology to define, sequence, and deliver change
- Improve operational journeys to reduce avoidable cost, friction, and complaints
- Identify market developments and translate them into practical opportunities for Zopa
Требования:
- Experience owning commercial outcomes in a product, lending, or regulated environment, with the ability to explain the levers behind them
- Ability to balance volume, profit margin, cost, loss rates, and customer outcomes when making decisions
- Ability to work with raw data, conduct basic analysis, and use evidence to frame recommendations
- Experience delivering technology change through a cross-functional team
- Confidence prioritising when capacity is shared and demands compete
- Ability to influence without formal authority and move ideas forward
- Clear written communication, including business cases for senior audiences
- Track record of customer or partner discovery and turning insights into action
- Comfortable working in a regulated industry and involving Risk, Compliance, or Legal early in decisions
Будет плюсом:
- Experience in B2B or B2B2C products, working knowledge of SQL or another programming language used with data, experience scaling a product or commercial proposition, motor finance knowledge including dealer and broker distribution, vehicle valuations, HP or PCP mechanics, experience influencing risk-based pricing, rate cards or commission structures, third-party or vendor management experience, experience developing people or managing a junior colleague, familiarity with Jira, Confluence, and self-serve BI tools
Условия:
The hybrid role requires 2–3 days a week in the London office Option to work from abroad for up to 120 days a year, subject to having the right to work in the country of choice