Product Manager

Waters Corporation; Wilmslow; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days holidays

Employer pension contribution

Life assurance

Income protection

Private medical

Job summary

Waters Corporation seeks a Product Manager to drive objectives for clinical LC‑MS systems, assays and software. Based in Wilmslow with hybrid work (3 days a week from the Wilmslow facility), you will coordinate lifecycle activities and work with R&D, Regulatory, Marketing and Sales.

You will translate customer insights into product improvements, monitor performance and help forecast demand while building compelling product knowledge for field teams.

Qualifications

• Degree in a life‑science discipline (e.g. Biochemistry, Chemistry, Biomedical Science, or related field).
• Experience in a clinical laboratory, diagnostics, or analytical instrumentation environment preferred.
• Exposure to product management, marketing, or commercial roles beneficial but not essential.
• Awareness of LC‑MS workflows and clinical diagnostics environment advantageous.

Responsibilities

• Support delivery of product objectives for clinical LC‑MS systems, assays, or software solutions.
• Assist in coordinating product lifecycle activities, including development, regulatory approval, launch, and post‑market support.
• Work closely with cross‑functional teams including R&D, Clinical Affairs, Regulatory Affairs, Marketing, Sales, Service, and Technical Support.
• Support gathering and analysing customer insights from clinical laboratories to inform product improvements and new features.
• Assist with forecasting and tracking product demand, including instrument placements and assay usage.
• Provide product knowledge support to sales teams, application specialists, and customers.
• Help monitor product performance, including reliability, usability, and customer feedback.

Skills

Written communication

Verbal communication

Analytical mindset

Cross-functional collaboration

Education

Life-science degree

Job description

Overview

The Waters Advanced Diagnostics (ADx) Division provides globally recognized scientific and commercial leadership in clinical diagnostics, enabling laboratories to deliver high-quality, reliable results that improve patient care. Through workflow-based solutions, the ADx division advances the adoption of LC‑MS as a routine diagnostic technology across global clinical markets.

The Product Manager will drive the execution of product objectives for clinical LC‑MS systems, assays, and software solutions, ensuring alignment with business and customer needs. This position is based out of our Wilmslow office and follows a hybrid model work approach (3 days a week, Tuesday to Thursday working from Waters Wilmslow facility).

Responsibilities

• Support delivery of product objectives for clinical LC‑MS systems, assays, or software solutions.
• Assist in coordinating product lifecycle activities, including development, regulatory approval, launch, and post‑market support.
• Work closely with cross‑functional teams including R&D, Clinical Affairs, Regulatory Affairs, Marketing, Sales, Service, and Technical Support.
• Support gathering and analysing customer insights from clinical laboratories to inform product improvements and new features.
• Assist in monitoring competitor activity and trends in clinical diagnostics and LC‑MS markets.
• Contribute to development of product positioning, value propositions, and marketing collateral tailored to clinical audiences.
• Support creation of product documentation (training material and customer presentations) under guidance.
• Assist with forecasting and tracking product demand, including instrument placements and assay usage.
• Provide product knowledge support to sales teams, application specialists, and customers.
• Help monitor product performance, including reliability, usability, and customer feedback.

Qualifications

Education

Degree in a life‑science discipline (e.g. Biochemistry, Chemistry, Biomedical Science, or related field).

Experience

• Some experience in a clinical laboratory, diagnostics, or analytical instrumentation environment preferred.
• Basic understanding of LC‑MS workflows (e.g. sample prep, chromatography, mass spectrometry) desirable.
• Awareness of clinical diagnostics or IVD regulatory environment advantageous.
• Exposure to product management, marketing, or commercial roles beneficial but not essential.

Competencies

• Strong written and verbal communication skills, with ability to communicate technical concepts clearly.
• Good organisational and prioritisation skills.
• Ability to work effectively across functional and global teams.
• Analytical mindset, with ability to interpret data and customer feedback.
• Customer‑focused approach, particularly toward clinical laboratory users.
• Computer literate (Word, Excel, PowerPoint); ability to present data effectively.
• Willingness to develop expertise in clinical LC‑MS applications and product management.

Travel

Up to 20% international travel.

Benefits

In addition to salary, we work flexibly and provide 25 days holidays, excellent family friendly benefits such as attractive employer pension contribution, life assurance, income protection and private medical. With Waters, there are plenty of opportunities for you to grow, develop and contribute.

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high‑volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high‑quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of 16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.