Product Manager

Wilmington plc; United Kingdom; Hybrid; GBP 70,000 - 96,000; Full time

Benefits offered by this job

25 Days Annual Leave

Holiday Purchase Option

Hybrid Working

Performance-Related Bonus

Life Assurance

Vitality Private Healthcare

Subsidised Gym Memberships

Cycle to Work Scheme

Discount Vouchers & Wellbeing Access

Job summary

Mercia Group, part of Wilmington plc, seeks a Product Manager to shape the future of its compliance and advisory portfolio. You will define strategy, develop roadmaps and identify opportunities for innovation, leveraging customer insight and regulatory changes.

Working with subject matter experts across the business, you will deliver commercially successful products while exploring AI-enabled improvements and modern SaaS delivery models.

Qualifications

• Experience managing or developing methodology, compliance or advisory products.
• Strong understanding of SaaS products and subscription models.
• Ability to translate customer needs and regulatory requirements into product solutions.
• Experience creating roadmaps and prioritising initiatives.

Responsibilities

• Define and deliver the product strategy and roadmap for Mercia's methodology and advisory portfolio.
• Own products throughout their lifecycle, from concept and launch to ongoing improvement.
• Use customer insight and regulatory developments to shape product direction.
• Explore AI, automation and emerging technologies to enhance customer value.
• Collaborate with stakeholders and technologists to implement ideas.
• Monitor product performance and drive growth, engagement and retention.
• Support pricing, proposition development and go-to-market activity.

Skills

Stakeholder management

Customer-focused mindset

Analytical thinking

Commercial awareness

Decision-making

Education

Professional accountancy qualification (ACA/ACCA/ICAS or equivalent)

Job description

Company Outline

Job Role: Product Manager

Location: UK - Homebased

Salary: £83,500+ (DoE)

Contract Type: Permanent, Full-Time

What We CanOffer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources

Why do we want you?

Mercia Group, part of Wilmington plc, is one of the UK's leading providers of training, compliance and marketing support to accountancy firms. We're looking for a Product Manager to help shape the future of our compliance and advisory portfolio, ensuring our products continue to deliver exceptional value for customers while supporting the growth of the business.

Drawing on your background as a qualified accountant and your understanding of the challenges faced by accountancy firms, you'll combine customer insight, technical expertise and commercial thinking to define product strategy, develop roadmaps and identify opportunities for innovation. Working closely with subject matter experts and stakeholders across the business, you'll help create and evolve solutions that meet customer needs, leverage modern SaaS delivery models and strengthen Mercia's position in the market.

If you're excited about building products that solve real customer challenges and want to influence the future direction of a market-leading compliance offering, we'd love to hear from you!

At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace.

As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria.

Job purpose, tasks and responsibilities

Our Product Manager is responsible for shaping the strategy, performance and evolution of Mercia's methodology, compliance and advisory product portfolio. Working closely with subject matter experts and cross-functional teams, you'll ensure our products remain commercially successful, aligned to customer needs and responsive to regulatory change, while identifying opportunities to enhance customer value through innovation, AI and emerging technologies.

You’ll be responsible for:

• Define and deliver the product strategy and roadmap for Mercia's methodology and advisory portfolio.
• Own products throughout their lifecycle, from concept and launch to ongoing improvement and optimisation.
• Use customer insight, market trends and regulatory developments to shape product direction.
• Explore opportunities to leverage AI, automation and emerging technologies to enhance customer value.
• Work closely with stakeholders, subject matter experts and technology partners to bring ideas to life.
• Monitor product performance and identify opportunities to drive growth, engagement and retention.
• Support pricing, proposition development and go-to-market activity.

What's the Best Thing About This Role?

You’ll have the opportunity to take ownership of a well-established portfolio that's trusted by accountancy firms across the UK, while helping shape its future direction. Working with our subject matter experts, you'll influence everything from product strategy and pricing through to software partnerships and innovation, ensuring our methodology and advisory products continue to evolve with customer needs.

You’ll also have the chance to play a key role in exploring how AI and emerging technologies can enhance our products and customer experience.

What’s the Most Challenging Thing About This Role?

You’ll be balancing technical accuracy, regulatory change, customer needs and commercial performance across a portfolio of products and services. You’ll need to quickly build a deep understanding of our methodology and offering and identify where there are opportunities for improvement.

In this role, you’ll help define what great product management looks like at Mercia. You’ll be expected to bring structure, strategic thinking and a continuous improvement mindset, helping us strengthen product management, evaluate new opportunities and maximise the value of a portfolio that is critical to our customers and our growth.

Essential and desirable capabilities

To be successful in this role, you must have:

• A professional accountancy qualification (ACA, ACCA, ICAS or equivalent) and audit experience.
• Experience managing or developing methodology, compliance, advisory, technical support or information-based products.
• Knowledge of SaaS products and subscription-based business models.
• The ability to translate customer needs and regulatory requirements into practical product solutions.
• Experience creating product roadmaps, prioritising initiatives and managing competing demands.
• Strong stakeholder management skills, with the ability to influence and collaborate across multiple teams.
• A customer-focused mindset, supported by sound commercial awareness and decision-making.

To be successful in this role, it would be great if you have:

• Experience implementing AI-enabled solutions or digital transformation initiatives.
• Experience using customer insight, market research or product analytics to inform product decisions.
• Strong presentation and communication skills.
• Excellent analytical and problem-solving abilities.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

Before you go....

About us

Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession.

Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources.

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning.

Join us and make a real difference.

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

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