Product Manager

Fastmarkets; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Core benefits

Flexible allowance

Job summary

Fastmarkets is seeking a Product Manager to own end-to-end product initiatives from discovery to launch, adoption, and renewal. You will work with Sales, Product Marketing, Editorial, Customer Success, Tech, Data, and Design to drive ARR growth and customer retention.

You will lead market analysis, define go-to-market activities, and collaborate across engineering, sales and analytics to deliver impactful product features and improved user outcomes.

Qualifications

• Bachelor's degree in Business, Economics, Engineering, Computer Science, or related field.
• Minimum of 3 years in a customer facing, commercial or product role within a PRA, market data provider or similar data focused business.
• Experience supporting product launches, working with sales teams and using customer feedback to shape propositions.
• Strong understanding of market trends, customer segments and emerging technologies.

Responsibilities

• Market analysis to understand industry trends, customer behaviour, and competitive dynamics for your products.
• Support go-to-market framework for launches of new products, content sets and features with Product Marketing and Sales Enablement.
• Collaborate with engineering, sales, marketing, customer success and content teams to ensure successful product development and launch.
• Engage with customers through interviews, surveys, and feedback sessions to validate concepts and gather insights on user needs and adoption.
• Employ creative problem-solving to address challenges across the product lifecycle and improve user experience.
• Take initiative to identify growth opportunities and act as product owner when feedback is received.
• Develop forecasts for product direction and measure performance against goals (usage, adoption, renewal, ARR).

Skills

Market analysis

Cross-functional work

Product ownership

Communication

Agile practices

Education

Bachelor's degree

Tools

Salesforce

Job description

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond.

Job Description

The Role

The Product Manager will take on end-to-end ownership of individual industry products within our product portfolio, from customer discovery and proposition through to launch, adoption and renewal. This position presents a unique opportunity to drive innovation in our existing and new products, aligned to Fastmarkets' strategic goals and our shift to industry-led propositions. The role will focus on both commercial and digital product outcomes, including incremental ARR, customer adoption and retention.

As a key contributor in our cross-functional product teams and industry growth pods, you will collaborate closely with Sales, Product Marketing, Editorial, Customer Success, Tech, Data, and Design contributors, ensuring that your insights and expertise shape the development process and our commercial propositions. You will work under the guidance of the Product Director and alongside other Product Managers in the team.

Principal Accountabilities

Market Analysis: Conduct thorough market research to understand industry trends, customer behaviour, and competitive dynamics for your products. Use these insights, along with customer feedback and usage evidence, to support product strategy and roadmap development, working closely with the Product Director and Senior Product Manager.

Go To Market Framework: Support a go to market framework that delivers strong outcomes for the launch of new products, content sets and product features. This includes working with Product Marketing and Sales Enablement to ensure the commercial teams have the positioning, collateral and guidance they need to sell your products successfully, and tracking launch performance after release.

Cross-Functional Collaboration: Work closely with engineering, sales, marketing, customer success and content (editorial, analytics) teams to ensure successful product development and launch. Contribute to industry growth pods and regular portfolio reviews, and foster open communication to align on goals and deliverables.

Customer Engagement: Engage with customers through interviews, surveys, and feedback sessions to validate product concepts and gather insights on user needs, pain points and the reasons behind low adoption or non-renewal.

Problem Solving: Employ creative problem-solving skills to address challenges throughout the product lifecycle. Innovate solutions that enhance user experience and product functionality.

Leadership & Initiative: Take initiative to identify opportunities for growth and improvement, and act as the product owner for your products when customer or sales feedback is received.

Forecasting & Measurement: Develop forecasts for product direction based on market analysis. Measure product performance, including usage, adoption, renewal and incremental ARR, against goals, adjusting strategies as necessary to ensure success.

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

Education: Bachelor's degree in Business, Economics, Engineering, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 3 years of experience in a customer facing, commercial or product role within a commodity Price Reporting Agency (PRA), market data provider or similar data focused business. Experience supporting product launches, working with sales teams and using customer feedback to shape propositions is preferred. Specific PRA or commodity data product experience is an advantage.

Market Acumen: Strong understanding of market trends relevant to our business, including macro-economic trends, commodities market trends, customer segments and emerging technologies.

Analytical Skills: Proficiency in data analysis with experience interpreting complex data sets, including product usage and commercial data, to derive insights. Experience with Salesforce a plus.

Product Management Methodologies: Familiarity with modern product management practices (e.g., Agile, Lean) and principles from industry leaders.

Communication Skills: Excellent verbal and written communication skills with the ability to present complex ideas clearly to diverse audiences.

Problem-Solving Ability: Strong analytical thinking with a proactive approach to identifying challenges and developing innovative solutions.

Key Interfaces

Product Director (line manager) and Chief Product Officer

Senior Product Manager and fellow Product Managers

Sales, Account Management and Sales Enablement leads

Product Marketing and Marketing

Editorial and Analytics teams

Engineering, Data, UX and Design teams

Customer Success, Client Services and Commercial Operations

Customers and prospects

Additional Information

Our Values

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
  
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
  
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
  
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
  
• CUSTOMER CENTRIC. We are customer-centric in all that we do
  
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements.

Reward and benefits at Fastmarkets

We believe in fair pay and benefits that support you both inside and outside of work. Through Fastmarkets Rewards, you'll have access to a range of core benefits and a flexible allowance, giving you the freedom to tailor your package to suit your lifestyle, wellbeing and financial priorities. We know that everyone's needs are different, so we've designed our benefits to support our diverse global team wherever they're based.

Specific benefits may vary by country and role.