Product Manager

TEKsystems; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

TEKsystems is seeking a Product Manager to steer AI & Digital Experience initiatives within a major financial services organisation. The role focuses on delivering enhanced digital experiences and AI-enabled tools across London and beyond through close collaboration with users, technology teams and business stakeholders.

You will lead research, manage the backlog, write user stories, and align requirements with risk, regulatory, and UX teams to drive measurable value and adoption of new

Qualifications

• Proven Experience as a Product Manager, Digital Product Manager, or Product Owner.
• Strong background in user research, feedback analysis, and product prioritisation.
• Experience managing backlogs, user stories, and stakeholder expectations.
• Data-driven mindset with strong analytical skills.
• Experience within banking, financial services, fintech, or another regulated environment is highly desirable.

Responsibilities

• Lead user research and gather customer feedback to identify opportunities for improvement.
• Own and prioritise the product backlog, writing user stories and defining requirements.
• Triage issues and enhancement requests, balancing user needs, business priorities, and risk considerations.
• Partner with Technology, UX, Risk, Legal, and Compliance teams to deliver successful outcomes.
• Use data and analytics to measure product performance, adoption, and engagement.
• Influence stakeholders and communicate product roadmaps and priorities.

Skills

Product management

Backlog management

User research

Data-driven

Stakeholder management

Job description

Product Manager - AI & Digital Experience

12-Month Initial Contract | Hybrid Working | UK Wide

We're looking for an experienced Product Manager to join a growing team focused on improving digital experiences and driving the adoption of AI-enabled tools across a large financial services organisation.

You'll work closely with users, technology teams, and business stakeholders to understand customer needs, prioritise product enhancements, and deliver solutions that create measurable value.

Key Responsibilities

• Lead user research and gather customer feedback to identify opportunities for improvement.
• Own and prioritise the product backlog, writing user stories and defining requirements.
• Triage issues and enhancement requests, balancing user needs, business priorities, and risk considerations.
• Partner with Technology, UX, Risk, Legal, and Compliance teams to deliver successful outcomes.
• Use data and analytics to measure product performance, adoption, and engagement.
• Influence stakeholders and communicate product roadmaps and priorities.

What We're Looking For

• Proven Experience as a Product Manager, Digital Product Manager, or Product Owner.
• Strong background in user research, feedback analysis, and product prioritisation.
• Experience managing backlogs, user stories, and stakeholder expectations.
• Data-driven mindset with strong analytical skills.
• Experience within banking, financial services, fintech, or another regulated environment is highly desirable.

Nice to Have

• Exposure to AI, Generative AI, or digital transformation programmes.
• Understanding of UX/UI and digital Experience best practices.

This is a fantastic opportunity to join a high-growth area and help shape the future of digital and AI-enabled experiences within a complex, enterprise-scale environment.

Job Title: Product Manager

Location: London, UK

Job Type: Contract