Product Manager

JPMorganChase; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

J.P. Morgan in London is seeking a client-facing Vice President to coach product teams toward outcome-driven product management and define clear product outcomes, customer value measures, and success metrics.

You will partner with product managers, engineers, designers, and business stakeholders to shift focus from output to impact. The role emphasizes strengthening product discovery, governance, and strategic prioritization, using data to drive decisions and aligning product strategy with

Qualifications

• 8+ years of experience in Product Management or related leadership roles in complex enterprise environments.
• Experience developing product management capabilities across multiple teams and client-facing settings.
• Strong understanding of modern product management disciplines, including strategy, discovery, roadmapping, and value measurement.
• Foundational GenAI fluency, including prompt engineering and practical AI applications.

Responsibilities

• Coach product teams toward outcome-driven product management, defining clear product outcomes, customer value measures, and success metrics.
• Strengthen product discovery and validation by coaching teams in customer-centric product practices, including hypothesis development, experimentation, user research and feedback.
• Improve product operating model maturity by helping teams and clients adopt effective product operating model practices that align strategy, execution, and measurement.
• Facilitate strategic prioritization by guiding leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value.
• Use data to improve product decisions by leveraging customer, operational, financial, and product performance metrics to identify opportunities and validate investments.
• Develop product management capabilities by coaching Product Managers and Product Owners in product strategy, stakeholder management, roadmap management, product discovery, value measurement, and outcome-based planning.
• Contribute to product standards and best practices by identifying successful patterns and developing practical playbooks, frameworks, and guidance.

Skills

Product leadership

Stakeholder management

Executive communication

GenAI fluency

Product strategy

Roadmapping

Customer-centric delivery

Agile

Tools

Low-code/no-code tools

AI platforms

Job description

Product Excellence & Coaching

Coach product teams toward outcome‑driven product management. Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders—internally and across client engagements—to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact.

Job Responsibilities

• Coach product teams toward outcome‑driven product management, defining clear product outcomes, customer value measures, and success metrics.
• Strengthen product discovery and validation by coaching teams in customer‑centric product practices, including hypothesis development, experimentation, user research and feedback, opportunity assessment, and evidence‑based decision making.
• Improve product operating model maturity by helping teams and clients adopt effective product operating model practices that align strategy, execution, and measurement.
• Facilitate strategic prioritization by guiding leadership teams through product planning, roadmap development, investment trade‑offs, dependency management, and prioritization discussions grounded in customer and business value.
• Use data to improve product decisions by leveraging customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve product outcomes.
• Develop product management capabilities by coaching Product Managers and Product Owners in product strategy, stakeholder management, roadmap management, product discovery, value measurement, and outcome‑based planning.
• Contribute to product standards and best practices by identifying successful patterns and developing practical playbooks, frameworks, and guidance.

AI‑Powered Product Enablement

• Leverage AI to enhance product practices, helping product teams apply AI capabilities across product discovery, customer insight generation, roadmap planning, backlog refinement, stakeholder communication, and performance analysis.
• Design AI‑assisted product workflows, creating practical AI‑enabled solutions that support product teams in activities such as customer feedback synthesis, requirements generation, roadmap creation, prioritization analysis, executive reporting, and product reviews.
• Prototype lightweight product‑focused agents to improve product team productivity and decision quality.
• Enable responsible AI adoption by ensuring AI‑enabled solutions align with enterprise governance, security, compliance, and risk‑management standards while maintaining transparency and accountability.
• Establish AI quality and evaluation practices by defining lightweight validation approaches to ensure AI‑generated outputs are accurate, traceable, and fit for business decision‑making.
• Upskill product organizations on effective AI utilization, prompt engineering, responsible use, and human‑in‑the‑loop decision‑making practices.

Required Qualifications, Capabilities & Skills

• 8+ years of experience in Product Management, Product Coaching, Product Operations, Product Transformation, or related leadership roles in complex enterprise environments, operating at a level consistent with a Vice President appointment.
• Demonstrated experience developing product management capabilities across multiple teams, products, or portfolios—ideally in both internal and client‑facing settings.
• Strong understanding of modern product management disciplines, including product strategy, product discovery, experimentation, value measurement, roadmapping, and customer‑centric delivery.
• Experience implementing or operating within a Product Operating Model, and a working understanding of the Agile ways of working that enable effective product delivery.
• Exceptional stakeholder management, facilitation, executive communication, and influencing skills, with the credibility to advise senior client and internal leaders.
• Proven ability to use customer, business, operational, and product metrics to guide decisions and improve outcomes.
• Foundational GenAI fluency, including prompt engineering and practical application of AI capabilities to product management and business processes.
• Comfortable working with engineering, design, data, and business teams to drive product outcomes.

Preferred Skills and Qualifications

• Experience coaching Product Managers, Product Owners, Product Directors, or Product Leadership teams, and advising clients on product transformation.
• Formal certifications or training in Product Management, Product Discovery, Design Thinking, Lean Product Development, or related disciplines (Agile certifications welcome as complementary).
• Experience building AI‑powered proof of concepts using low‑code/no‑code tools, lightweight scripting, or enterprise AI platforms.
• Familiarity with product analytics, experimentation frameworks, value‑stream measurement, and outcome‑based performance tracking.
• Understanding of enterprise AI governance, model evaluation, guardrails, traceability, and secure AI adoption practices.

About the Role

This is a client‑facing Vice President position (Grade 603) based in London. You will support our clients across both product and Agile, with product transformation and AI enablement at the core of the mandate.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

Equal Employment Opportunity Statement

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.