Product Manager

JPMorgan Chase & Co.; Greater London; On-site; GBP 170,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. in London is seeking a client-facing Vice President to lead product excellence, coaching, and AI-enabled product enablement across engagements. You will drive outcome-based delivery, stakeholder management, and strategic prioritization with senior leadership.

You will guide teams in product strategy, discovery, and value measurement, partnering with engineering, design, data, and business units to achieve measurable outcomes.

Qualifications

• 8+ years in Product Management or related leadership roles in complex enterprise environments.
• Experience developing product capabilities across multiple teams or portfolios.
• Strong understanding of product strategy, discovery, experimentation, and value measurement.
• Experience operating within a Product Operating Model and Agile delivery.
• Exceptional stakeholder management and executive communication.
• GenAI fluency with practical AI applications for product management.
• Ability to work with engineering, design, data and business teams to drive outcomes.
• Coaching experience with Product Managers/Owners and client-facing teams.

Responsibilities

• Coach product teams toward outcome-driven product management.
• Partner with PMs, POs, Engineering, Design, and stakeholders to define outcomes and metrics.
• Strengthen product discovery and validation through hypothesis and user research.
• Improve product operating model maturity and align strategy with execution.
• Facilitate strategic prioritization and roadmapping with value-based decisions.
• Use data to drive product decisions and improve outcomes.
• Develop product management capabilities across teams and clients.
• Contribute to product standards, playbooks, and best practices.
• AI-Powered Product Enablement: leverage AI across discovery, roadmap planning, and reporting.
• Prototype lightweight AI-enabled product workflows and agents.
• Enable responsible AI adoption with governance and risk standards.
• Upskill product organizations on AI utilization and human-in-the-loop decisions.

Skills

Product Management

Product Coaching

Product Operations

Product Transformation

Stakeholder management

Executive communication

GenAI fluency

Agile methodologies

Roadmapping

Outcome-based planning

Tools

Low-code/No-code tools

Job description

Job Responsibilities:

Product Excellence & Coaching

Coach product teams toward outcome-driven product management

Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact.

Strengthen product discovery and validation

Coach teams in customer-centric product practices including hypothesis development, experimentation, user research and feedback, opportunity assessment, and evidence-based decision making.

Improve product operating model maturity

Help teams and clients adopt effective product operating model practices that align strategy, execution, and measurement — connecting product thinking with the Agile delivery practices that enable it, and promoting accountability for business outcomes.

Facilitate strategic prioritization

Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value.

Use data to improve product decisions

Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve product outcomes.

Develop product management capabilities

Coach Product Managers and Product Owners in product strategy, stakeholder management, roadmap management, product discovery, value measurement, and outcome-based planning — raising the product craft across teams and clients.

Contribute to product standards and best practices

Identify successful patterns and develop practical playbooks, frameworks, and guidance that strengthen product management capability across the organization and our client base.

AI-Powered Product Enablement

Leverage AI to enhance product practices

Help product teams apply AI capabilities across product discovery, customer insight generation, roadmap planning, backlog refinement, stakeholder communication, and performance analysis.

Design AI-assisted product workflows

Create practical AI-enabled solutions that support product teams in activities such as customer feedback synthesis, requirements generation, roadmap creation, prioritization analysis, executive reporting, and product reviews.

Prototype lightweight product-focused agents

Develop targeted AI agents that improve product team productivity and decision quality, including portfolio reporting, market analysis, stakeholder updates, dependency tracking, and product documentation.

Enable responsible AI adoption

Ensure AI-enabled solutions align with enterprise governance, security, compliance, and risk-management standards while maintaining transparency and accountability.

Establish AI quality and evaluation practices

Define lightweight validation approaches to ensure AI-generated outputs are accurate, traceable, and fit for business decision-making.

Upskill product organizations

Coach product teams, leaders, and stakeholders — including client teams — on effective AI utilization, prompt engineering, responsible use, and human-in-the-loop decision-making practices.

Required Qualifications, Capabilities & Skills

• 8+ years of experience in Product Management, Product Coaching, Product Operations, Product Transformation, or related leadership roles in complex enterprise environments, operating at a level consistent with a Vice President appointment.
• Demonstrated experience developing product management capabilities across multiple teams, products, or portfolios — ideally in both internal and client-facing settings.
• Strong understanding of modern product management disciplines, including product strategy, product discovery, experimentation, value measurement, roadmapping, and customer-centric delivery.
• Experience implementing or operating within a Product Operating Model, and a working understanding of the Agile ways of working that enable effective product delivery.
• Exceptional stakeholder management, facilitation, executive communication, and influencing skills, with the credibility to advise senior client and internal leaders.
• Proven ability to use customer, business, operational, and product metrics to guide decisions and improve outcomes.
• Foundational GenAI fluency, including prompt engineering and practical application of AI capabilities to product management and business processes.
• Comfortable working with engineering, design, data, and business teams to drive product outcomes.

Preferred Skills and Qualifications

• Experience coaching Product Managers, Product Owners, Product Directors, or Product Leadership teams, and advising clients on product transformation.
• Formal certifications or training in Product Management, Product Discovery, Design Thinking, Lean Product Development, or related disciplines (Agile certifications welcome as complementary).
• Experience building AI-powered proof of concepts using low-code/no-code tools, lightweight scripting, or enterprise AI platforms.
• Familiarity with product analytics, experimentation frameworks, value-stream measurement, and outcome-based performance tracking.
• Understanding of enterprise AI governance, model evaluation, guardrails, traceability, and secure AI adoption practices.

About the role:

This is a client-facing Vice President position (Grade 603) based in London. You will support our clients across both product and Agile, with product transformation and AI enablement at the core of the mandate.