Product Manager

Good Egg Recruitment Ltd; Coventry; On-site; GBP 45,000 - 50,000; Full time

Job summary

Good Egg Recruitment Ltd is recruiting an experienced Product Manager for a Coventry-based, office-based role with a salary of £45,000-£50,000pa plus benefits. The role focuses on governance, data accuracy and robust product information across ERP and OpenECX to ensure compliant and timely product introductions.

The candidate will partner with suppliers and internal teams to maintain product standards, drive a right-first-time approach, and support lifecycle governance across systems.

Qualifications

• Experience in product management or similar.
• Experience managing product information and technical documentation.
• Experience working with suppliers and cross-functional teams.
• Experience supporting ERP systems and product data management.

Responsibilities

• Product Governance & Product Introduction
• Own and manage the New Product Introduction (NPI) process
• Act as the approval gatekeeper for all new products entering the business
• Ensure all products meet technical, operational, quality and compliance requirements
• Ensure all required documentation, specifications and approvals are completed before products are released
• Maintain and continuously improve product governance processes
• Ensure product changes are properly controlled and documented
• Work directly with suppliers to establish and maintain product specifications
• Drive a "right first time" approach to product development and introduction
• Monitor supplier performance relating to product quality and specification compliance
• Support investigations and corrective actions relating to product issues
• Plastic Packaging Tax Return (HMRC – Quarterly)
• Extended Producer Responsibility (Environmental Agency bi-annually)
• Act as owner of product master data across all business systems
• Maintain accurate product specifications, dimensions, weights, certifications, technical information and product attributes
• Ensure consistency of product information across ERP, OpenECX, websites, catalogues and customer platforms
• Develop and enforce product data governance standards
• Lead product data cleansing and continuous improvement initiatives
• Ensure all product information remains accurate, complete and up to date
• Lead ERP/OpenECX & Business Systems improvements

Skills

Product governance

New Product Introduction (NPI)

ERP knowledge

OpenECX

Data governance

Supplier management

Documentation

Tools

OpenECX

ERP systems

Job description

We are looking to recruit an experienced Product Manager to join a forward-thinking, market-leading UK supplier and distributor based in Coventry. This is a full-time, permanent, office-based position, offering a salary of £45,000-£50,000pa depending on experience, plus benefits.

The Product Manager is responsible for ensuring all products introduced, maintained and developed are technically correct, fully documented, accurately represented within business systems and capable of meeting customer and business requirements.

The role acts as the business gatekeeper for product information, product specifications and product introduction processes, ensuring products are delivered right first time from suppliers and supported by accurate and complete product data throughout their lifecycle.

Working closely with customers, suppliers, quality, operations, sales teams, and colleagues, the Product Manager will ensure product standards are maintained, risks are minimised and products are supported by robust data, documentation and governance processes.

The role will play a key role in ERP implementation, OpenECX development and wider business system improvements by ensuring product master data is accurate, structured and fit for future business requirements.

Key Responsibilities

• Product Governance & Product Introduction
• Own and manage the New Product Introduction (NPI) process
• Act as the approval gatekeeper for all new products entering the business
• Ensure all products meet agreed technical, operational, quality and compliance requirements before launch
• Ensure all required documentation, specifications and approvals are completed before products are released
• Maintain and continuously improve product governance processes
• Ensure product changes are properly controlled and documented
• Work directly with suppliers to establish and maintain product specifications
• Ensure suppliers clearly understand our products, quality and compliance requirements.
• Drive a "right first time" approach to product development and product introduction.
• Challenge suppliers where product specifications, quality standards or documentation do not meet expectations.
• Monitor supplier performance relating to product quality and specification compliance.
• Support investigations and corrective actions relating to product issues.
• Plastic Packaging Tax Return (HMRC – Quarterly).
• Extended Producer Responsibility (Environmental Agency bi-annually)

Product Data Ownership

• Act as owner of product master data across all business systems.
• Maintain accurate product specifications, dimensions, weights, certifications, technical information and product attributes.
• Ensure consistency of product information across ERP, OpenECX, websites, catalogues and customer platforms.
• Develop and enforce product data governance standards.
• Lead product data cleansing and continuous improvement initiatives.
• Ensure all product information remains accurate, complete and up to date.

Product Quality & Compliance

Product Lifecycle Management

ERP, OpenECX & Business Systems

Product Training & Support

Skills & Experience Required

• Experience in product management, technical product support, quality management or a similar role.
• Experience managing product information and technical documentation.
• Experience working with suppliers and cross-functional teams.
• Experience supporting ERP systems and product data management.
• Experience within manufacturing, distribution or industrial products is desirable.

Skills

• Excellent attention to detail.
• Strong organisational and project management skills.
• Ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• High level of data accuracy and process discipline.
• Good Microsoft 365 skills including Excel, Word and PowerPoint.