Product Insights & UX Analytics Specialist

Circle Health Group; Greater London; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

25 days holiday per year + bank hols

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies (paid leave)

Non-contributory life insurance

Staff engagement hub with discounts &

Wellbeing resources & tools

Employee recognition programmes

Industry leading training and dev

Job summary

Circle Health Group in London is seeking a Product & User Insights Analyst to join the Marketing team. This is a full-time, 37.5-hour per week role based at Head Office in London, with a salary up to £55,000 depending on experience.

You will plan and conduct qualitative user research, track KPIs, support CRO and A/B testing, and translate data into clear recommendations. You’ll create dashboards and work with Product Owners and UX colleagues throughout the product lifecycle in a healthcare

Qualifications

• 2–4 years in product analytics, UX research or a similar role.
• Practical experience using GA4 and product analytics tools.
• Strong quantitative data analysis skills with ability to identify patterns.
• Experience delivering end-to-end UX research including interviews, usability testing and surveys.
• Experience using user research platforms such as Userlytics or UserTesting.
• Experience combining qualitative research with quantitative data to produce actionable insights.
• Experience with experimentation, A/B testing and CRO methodologies.
• Understanding of product metrics, user journeys, funnels and digital performance measurement.
• Experience working in Product teams and Agile environments.
• Strong communication, insight storytelling and stakeholder management skills.
• Confidence presenting evidence to senior stakeholders.

Responsibilities

• Plan and conduct qualitative user research including interviews and usability testing.
• Track and analyse product KPIs such as conversion, engagement and retention.
• Support A/B testing and CRO across digital journeys.
• Translate research and data into clear, evidence-based recommendations.
• Create dashboards and reporting for product and user performance.
• Turn complex research into compelling, accessible stories for stakeholders.
• Work closely with Product Owners, UX and digital colleagues.
• Ensure user research complies with healthcare policies.

Skills

Qualitative research

GA4 analytics

Quantitative analysis

UX research

A/B testing

Data storytelling

Stakeholder management

Agile working

Product analytics

Tools

GA4

Userlytics

UserTesting

Job description

Circle Health Group in London is seeking a Product & User Insights Analyst to join the Marketing team. This is a full-time, 37.5-hour per week role based at Head Office in London, with a salary up to £55,000 depending on experience.

You will plan and conduct qualitative user research, track KPIs, support CRO and A/B testing, and translate data into clear recommendations. You’ll create dashboards and work with Product Owners and UX colleagues throughout the product lifecycle in a healthcare