London-Based Product & User Insights Analyst

Circle Health Group; Greater London; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Family Discounts

Life Insurance

Wellbeing resources

Job summary

Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics, is hiring a Product & User Insights Analyst in London. This full-time, 37.5-hour-per-week role sits in the Marketing department and offers a salary up to £55,000 depending on experience and qualifications.

You will plan and conduct qualitative user research, track product KPIs, support CRO activities, translate findings into actionable recommendations, and create

Qualifications

• 2–4 years' experience in product analytics, UX research or digital insights.
• Proficient with GA4 and product/behaviour analytics tools.
• Strong quantitative data analysis and pattern recognition.
• Experience designing and delivering end-to-end UX studies.
• Experience using Userlytics or UserTesting.
• Ability to combine qualitative research with quantitative data.
• Familiar with experimentation, A/B testing, CRO methods.
• Knowledge of product metrics, journeys and funnels.
• Experience in Agile product teams and stakeholder communication.

Responsibilities

• Plan and conduct qualitative user research (interviews, usability testing, surveys).
• Track and analyse product KPIs (conversion, engagement, retention).
• Support and deliver A/B testing, experimentation and CRO activities.
• Translate user research and data into clear recommendations.
• Create and maintain dashboards showing product and user performance.
• Tell compelling stories from research and data for decision makers.
• Collaborate with Product Owners, UX and Digital teams across the lifecycle.
• Ensure studies comply with healthcare policies and organisational rules.

Skills

GA4

Data analysis

UX research

Userlytics

UserTesting

Experimentation

Product analytics

Agile

Stakeholder management

Communication

Tools

GA4

Userlytics

UserTesting

AB testing tools

CRO platforms

Job description

Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics, is hiring a Product & User Insights Analyst in London. This full-time, 37.5-hour-per-week role sits in the Marketing department and offers a salary up to £55,000 depending on experience and qualifications.

You will plan and conduct qualitative user research, track product KPIs, support CRO activities, translate findings into actionable recommendations, and create