Product Guide (Sales Associate) Part-Time - Bicester

Arc'teryx Equipment; Bicester; On-site; GBP 21,000 - 30,000; Part time

Benefits offered by this job

LIVE IT

Scheduling Support

Arc' Adventure

Growth & Learning

Wellbeing Resources

Gear Access

Care & Repair

Job summary

Arc'teryx in the United Kingdom is seeking a Product Guide (all genders) to join our stores. You’ll bring energy, expertise and a passion for outdoor gear to every guest.

Part-time role (10–30 hours per week) with learning on the job, strong team support and opportunities across stores. Fluency in English and a willingness to work busy retail periods are valued.

Qualifications

• A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
• Take responsibility, stay self-motivated, and love solving problems. Seek smart solutions even when they’re not the easiest.
• Challenge the status quo, inspire new ideas, and embrace continuous improvement.

Responsibilities

• Create Meaningful Guest Experiences: share product knowledge, solve problems, help guests find gear.
• Live the Brand, Inside and Out: represent our values in-store and in the community; stay curious and learning.
• Grow and Collaborate: develop skills with the team, contribute to brand initiatives, elevate store experience.

Skills

Guest-Centric Mindset

Own Your Impact

Disruptive Evolution

Language Skills

Flexibility

Job description

As we grow across Europe, we're looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc'teryx we believe there's always a better way and that guides how we develop our teams, and our "Leave It Better" spirit shapes the way we work.

As we grow across Europe, we're looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc'teryx we believe there's always a better way and that guides how we develop our teams, and our "Leave It Better" spirit shapes the way we work.

Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams.

We're looking for a passionate Product Guide (all genders) to join our team. You're the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.

Your Opportunity at Arc'teryx

As we grow across Europe, we're looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc'teryx we believe there's always a better way and that guides how we develop our teams, and our "Leave It Better" spirit shapes the way we work.

Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams.

We're looking for a passionate Product Guide (all genders) to join our team. You're the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.

As an Arc'teryx Product Guide, here's what you'd be doing:

• Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
• Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
• Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
• Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.

Life in Our Stores

You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.

Are you our next Product Guide?

• Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
• Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
• Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
• Language Skills: Fluency in both the local language (e.g., German) and English is essential.
• Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.

Hours

Part Time - 10-30 hours per week (2-4 days a week)

Compensation

Hourly

Growth At Arc'teryx

Growth happens through practice, feedback and the support of a wider community at Arc'teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.

What We Value In Our Teams

Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.

How We Hire

We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we're looking for.

Perks & Benefits

• LIVE IT: Time and space to connect with nature and pursue a purposeful life
• Scheduling Support: Predictable scheduling/ rota planning that supports team balance
• Arc' Adventure: An employee recognition program offering outdoor experiences
• Growth & Learning: Access to leadership training, skill-building workshops and career development programs
• Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
• Gear Access: Generous employee purchase program + industry pro deals
• Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment

*Benefits may vary by role and location

Equal Opportunity

Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world.

Live it

Get out there - the mountains make us better

Disruptive evolution

In pursuit of better. Always.

Commit

We set bold objectives and see them through.