Product Governance Manager

Bspoke Insurance Group; London; Remote; GBP 50,000 - 75,000; Full time

Job summary

Bspoke Insurance Group is looking for a Product Governance Manager to oversee product management and compliance with regulatory standards in London. This role offers an opportunity to influence product evolution and ensure high standards of governance, providing value to customers and stakeholders. As part of a dynamic team, you will ensure regulatory adherence while driving innovation in product offerings.

Qualifications

• Educated to degree standard or equivalent.
• Minimum of 2 years' experience in a product role or technical role.
• Experience in commercial lines insurance is desirable.

Responsibilities

• Oversee management of products and compliance with governance requirements.
• Conduct product portfolio analysis for consumer protection.
• Develop and implement product governance policies.

Skills

Product development

Regulatory compliance

Stakeholder collaboration

Analytical skills

Problem solving

Education

Degree or equivalent

Tools

Microsoft Office

Job description

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Bspoke Insurance Group provided pay range

This range is provided by Bspoke Insurance Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Product Governance Manager

Bspoke Commercial - London

Homebased with occasional travel for meetings

Hello from Bspoke!

We know you’ll likely search for us before applying, so we’ll keep this short.

The Bspoke Group provides insurance solutions tailored for an evolving world. We’re proud to have earned Silver in the MGA of the Year category at the 2024 Insurance Times Awards.

Our vision is to offer niche products through multiple distribution channels, whilst maintaining our specialist trademark. We’re rapidly growing, and that’s where you come in.

Why join Bspoke?

Joining Bspoke means more than just having a job. We don’t follow the usual corporate path – instead, we embrace a dynamic and non-traditional approach. We’re a driven, passionate team that’s genuinely excited about what we do, and we’re proud of it. Delivering exceptional experiences for both our colleagues and customers starts with ensuring a fantastic experience for our team.

Our values serve as a compass and reflect our Group’s core principles and ethics, to enable us to deliver the best outcomes for our colleagues. Here’s a snapshot of our values, so you can see what we’re all about: Relentlessly collaborate, defeated by nothing, proud to be ambitious, agile at our core and we are our people.

Role overview

The role will oversee and assist with the management of new and existing products and the Product Oversight and Governance (POG) requirements for the suite of products across Bspoke Commercial Ltd. The Product Governance Manager will ensure that all products, new and existing, are meeting regulatory requirements and providing value to customers, distributors and insurer capacity providers, working closely with all entities across the business.

Key Duties & Responsibilities

To deliver on this purpose, the Product Governance Manager role is responsible for the following:

• Conduct comprehensive analysis of the product portfolio to ensure adherence to the highest levels of consumer protection.
• Work with all stakeholders to ensure the business is compliant in respect of New Product development and Existing Product changes.
• Identification and implementation of Product Governance controls, and ensure processes and best practice are appropriately documented.
• Own the Product Review process and fair value assessments, ensuring all Product Assessments are completed annually or as required, and all products go through regular risk reviews.
• Produce and review the Bspoke Commercial Ltd product MI and dashboards monthly - investigate and act upon as required.
• Produce regular product updates for the Bspoke Commercial Ltd Board meetings.
• Collaborate with all stakeholders to ensure compliance with regulatory requirements.
• Develop and implement product governance policies and procedures to ensure adherence to Consumer Duty regulations.
• Monitor industry trends and regulatory changes related to customer duty of care and provide recommendations for necessary adjustments to our product offerings.
• Conduct regular reviews to assess the effectiveness of our product governance framework.
• Collaborate with stakeholders to ensure that customer feedback and complaints are appropriately addressed and incorporated into product governance processes.
• Preparation of materials and delivery of presentations to all stakeholders
• Stay up-to-date with industry best practices and emerging trends in Consumer Duty and other relevant regulatory obligations to continuously improve our product governance framework.

Skills & Knowledge

• Significant product development and product review experience, specifically in commercial lines insurance.
• Good technical knowledge of products, underwriting and insurance distribution.
• Experience of working in a Financial Services organisation.
• Good knowledge of FCA requirements in relation to Consumer Duty, Product Governance and Vulnerability and experience of using and navigating the FCA handbook
• Understanding of the product lifecycle (inception to retirement), associated documentation, processes and activities.
• A strong knowledge of general insurance products and awareness of competitor advantage and competitor activity.
• A high level of insurance industry knowledge including an overview of regulatory requirements.
• A good knowledge of Microsoft Outlook, Word, Excel & PowerPoint and good general computer skills.
• A requirement to develop a strong working knowledge of internal procedures and standards and key regulatory requirements.
• Strong written and oral communication skills and numeracy skills
• Good planning, organisation, analytical, problem solving, delivery and time management skills

Qualifications & Experience

• Educated to degree standard or equivalent

• A minimum of 2 year’s experience in a product role or technical role

• Experience gained within a wide range of insurance models is desirable

• Experience of both retail and commercial lines

• Good working knowledge of relevant insurance markets

• Good working knowledge of regulatory landscape

• Recognised Chartered Institute Qualification or other relevant qualification

If this sounds like you, please apply today!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Insurance

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