Product Governance & Compliance Officer (Hybrid – Cardiff)

gamigo AG; Cardiff; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Uncapped leave

Profit share with bonus

Refer a friend program

Job summary

Future plc is seeking a proactive Governance & Compliance Administrator to join the Cardiff-based Business Service team. You will support administrative and governance tasks across the Product Governance framework, ensuring partner compliance, and processing Fair Value Assessments and Due Diligence requests.

You will work with Compliance, Partner Development Managers, and Channel Development Managers, maintaining logs, SLA trackers and Google Drive structures, while providing cover for the

Qualifications

• Experience in administrative, governance, compliance, or operational support roles.
• Knowledge of Fair Value Assessments, partner Due Diligence, or FCA regulatory standards.
• Strong organisational skills with experience managing central logs and SLA trackers.
• Ability to manage Google Drive folder structures and digital document workflows.
• Excellent written communication skills to interact effectively with internal and external partners.
• Strong attention to detail when conducting document reviews and updating risk registers.

Responsibilities

• Manage administrative and governance tasks across our Product Governance framework.
• Ensure partner compliance, process FVAs, and manage partner Due Diligence requests.
• Log governance cases using Google Drive, Google Workspace, and SLA trackers.
• Review customer journeys with Compliance, Partner Development, and Channel Development Managers.
• Provide operational cover for the Governance Officer during leave and track change sign-offs.
• Coordinate escalation workflows for SLA breaches or material review findings.

Skills

Administrative support

Governance

Compliance

Operational support

Tools

Google Drive

Google Workspace

Job description

Future plc is seeking a proactive Governance & Compliance Administrator to join the Cardiff-based Business Service team. You will support administrative and governance tasks across the Product Governance framework, ensuring partner compliance, and processing Fair Value Assessments and Due Diligence requests.

You will work with Compliance, Partner Development Managers, and Channel Development Managers, maintaining logs, SLA trackers and Google Drive structures, while providing cover for the