Product Enablement Manager

monday.com; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Product Enablement Manager, where you'll create impactful training materials for client-facing teams. This role involves developing engaging curriculums, collaborating with subject matter experts, and ensuring content effectiveness. You'll thrive in a fast-paced environment, working independently and as part of a team. If you're passionate about instructional design and eager to enhance user satisfaction through innovative training solutions, this opportunity at a leading SaaS company is perfect for you. Your contributions will significantly impact the success of employees and customers alike, making this role both rewarding and challenging.

Qualifications

• 2-4 years of experience in instructional design required.
• Experience with e-learning content and authoring tools is essential.

Responsibilities

• Develop product-related curriculums and content including presentations and eLearning.
• Analyze program effectiveness and improve based on user feedback.

Skills

Instructional Design

Communication Skills

Project Management

E-learning Development

SaaS Experience

monday.com Platform

Tools

Adobe Creative Suite

Articulate Rise

Genially

Learning Management System (LMS)

Job description

Monday.com’s Product Enablement team is looking for a Product Enablement Manager to join our team.

In this role, you will be responsible for creating and maintaining training materials for our client-facing teams (sales, customer success, support) and partners. This will include designing learning solutions, developing product-related content, assessing its effectiveness, and improving it based on feedback.

You will interact with stakeholders across the company and specifically with product managers and client-facing teams. You will be part of a fast-paced and collaborative team, reporting to the Product Enablement Team Lead.

Please note this role requires 3 days a week attending our London office.

About The Role

• Develop product-related curriculums and content such as presentations, videos, eLearning, workshops, quizzes, and more
• Work with multiple SMEs and under a tight timeline
• Manage projects to ensure that content is created and deployed properly in accordance with the project plan
• Analyze programs’ effectiveness, user satisfaction, and work to improve them

Your Experience & Skills

• 2-4 years of experience in instructional design - must
• Developing product-related e-learning content using authoring tools such as Adobe Creative Suite, Articulate Rise, Genially, and being familiar with LMS
• Working in a global, fast-paced environment. Experience in the SaaS industry is an advantage.
• Working independently on multiple projects, as well as in a team-oriented and collaborative environment
• Exceptional communication skills and ability to work across groups, levels, and geographies
• Experience with monday.com platform - advantage

We believe in equal opportunity.

monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.

All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability, or any other status protected by the laws or regulations in the locations where monday.com operates.

monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to [e-mail].

All requests for accommodation are treated confidentially, as practical and permitted by law.

Meet the Strategy & Operations team

As a member of this team, you will have the opportunity to make a significant impact on the success and satisfaction of our employees and customers by providing onboarding and ongoing enablement and training to client-facing roles such as account managers, partner managers, customer success managers, and customer experience advocates.