Product Director - JustGiving

Blackbaud; London; Remote; GBP 90,000 - 140,000; Full time

Job summary

A leading social giving platform is on the lookout for a Product Director to spearhead its product strategy. The ideal candidate will lead and nurture a talented team, balance innovation with customer retention, and drive product performance across new markets, shaping the future of nonprofit sector solutions.

Qualifications

• 10+ years in digital product leadership.
• Strong commercial instincts and team management experience.
• Experience in scaling global consumer products.

Responsibilities

• Define and communicate the product vision and roadmap.
• Lead a cross-functional team for market-leading features.
• Drive product performance and continuous improvement.

Skills

Digital product leadership

Commercial instincts

Analytical skills

Job description

A leading social giving platform is seeking a Product Director to lead a talented team and drive innovation across the nonprofit sector. Responsibilities include defining product vision, balancing innovation with retention, and collaborating with key stakeholders to expand into new markets.

Qualifications

• 10+ years in digital product leadership.
• Strong commercial instincts and team management experience.
• Experience in scaling global consumer products.

Responsibilities

• Define and communicate the product vision and roadmap.
• Lead a cross-functional team for market-leading features.
• Drive product performance and continuous improvement.

Skills

• Digital product leadership
• Commercial instincts
• Analytical skills

About the role

We’re looking for a Product Director to join the world’s leading social giving platform. You’ll lead a talented team of product managers to shape and deliver our global product strategy, driving innovation, growth, and impact across the nonprofit sector.

You’re a confident and persuasive communicator with strong commercial acumen and a talent for building compelling business cases. You know how to align stakeholders, prioritise effectively, and deliver results—while continuously driving improvement and innovation.

What you’ll do

• Define and communicate the product vision and roadmap for JustGiving.
• Lead and inspire a cross-functional team to deliver market-leading features and experiences.
• Balance innovation with retention to drive short-term growth and long-term value.
• Collaborate and inspire internal stakeholders across engineering and marketing, to bring product strategy to life.
• Support and develop expansion of JustGiving into new markets for global growth.
• Own product performance, including KPIs, and continuous improvement.

What we’re looking for

• Strong experience in digital product leadership, ideally software (we’re thinking 10 years +)
• Strong commercial instincts and experience driving revenue-generating features.
• Hands on experience of nurturing high performing teams.
• Proven success scaling global consumer products and ecosystems.
• Excellent communicator and influencer across all levels of an organisation.
• Deep experience in agile product development and user-centred design.
• Data-driven mindset with strong analytical and strategic skills.

About our team

JustGiving is proud to be part of the Blackbaud family. We embrace a remote-first culture while maintaining a vibrant office in Oval, London — a hub for collaboration, creativity, and connection.

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