Product Director - JustGiving

Blackbaud, Inc.; London; Hybrid; GBP 85,000 - 120,000; Full time

Job summary

Blackbaud, Inc. is seeking a Product Director to lead product strategy for JustGiving, the world's leading social giving platform. This role requires a seasoned leader with experience in digital product development, team management, and market expansion, ideally with 10+ years in the field. The successful candidate will drive innovation, enhance product performance, and collaborate across various teams to make a significant impact in the nonprofit sector.

Qualifications

• 10+ years of experience in digital product leadership, ideally in software.
• Strong commercial instincts and experience in revenue generation.
• Data-driven mindset with strategic analytical skills.

Responsibilities

• Define and communicate the product vision and roadmap.
• Lead cross-functional teams to deliver features and experiences.
• Support expansion of JustGiving into new markets.

Skills

Digital product leadership

Commercial instincts

Team nurturing

Scaling global products

Communication

Agile product development

Analytical skills

Job description

About the role

We’re looking for a Product Director to join the world’s leading social giving platform. You’ll lead a talented team of product managers to shape and deliver our global product strategy, driving innovation, growth, and impact across the nonprofit sector.

You’re a confident and persuasive communicator with strong commercial acumen and a talent for building compelling business cases. You know how to align stakeholders, prioritise effectively, and deliver results—while continuously driving improvement and innovation.

What you’ll do

• Define and communicate the product vision and roadmap for JustGiving.

• Lead and inspire a cross-functional team to deliver market-leading features and experiences.

• Balance innovation with retention to drive short-term growth and long-term value.

• Collaborate and inspire internal stakeholders across engineering and marketing, to bring product strategy to life.

• Support and develop expansion of JustGiving into new markets for global growth.

• Own product performance, including KPIs, and continuous improvement.

What we’re looking for

• Strong experience in digital product leadership, ideally software (we’re thinking 10 years +)

• Strong commercial instincts and experience driving revenue-generating features.

• Hands on experience of nurturing high performing teams.

• Proven success scaling global consumer products and ecosystems.

• Excellent communicator and influencer across all levels of an organisation.

• Deep experience in agile product development and user-centred design.

• Data-driven mindset with strong analytical and strategic skills.

About our team

JustGiving is proud to be part of the Blackbaud family. We embrace a remote-first culture while maintaining a vibrant office in Oval, London — a hub for collaboration, creativity, and connection.

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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.