Product Development Manager

AXA UK; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive annual salary

Annual bonus

Contributory pension scheme

Life Assurance

Private medical cover

28 days annual leave plus Bank Holidays

Wellbeing services

Job summary

A leading insurance firm is seeking a Product Development Manager to join the Retail Customer, Product and Propositions team. The role involves enhancing Home insurance products, leading a team, and ensuring compliance with regulatory standards. The ideal candidate should have strong communication skills, in-depth knowledge of personal lines Home insurance, and authority in product development. This position offers a competitive salary, performance-based bonuses, and flexible working arrangements.

Qualifications

• Solid experience in product development and innovative solutions.
• In-depth knowledge of policy interpretation and risk selection.
• Capacity to foster professional growth within teams.

Responsibilities

• Identify opportunities to enhance Home Insurance products.
• Lead and develop a team of product managers.
• Oversee the simplification of policies and best practice management.

Skills

Strong communication skills

Knowledge of personal lines Home insurance

Experience in product development

Stakeholder engagement

Relationship management

Proactive mindset

Ability to manage priorities

Education

ACII or relevant professional qualification

Job description

Overview

Are you experienced in personal lines Home insurance and have a solid understanding of risk selection and interpretation of policy terms? AXA UK is looking for a Product Development Manager to join our Retail Customer, Product and Propositions team. You’ll support the management of AXA’s branded Home products across both Direct and Intermediary channels. You’ll be responsible for best practice, supporting new product launches and implementing changes to existing Home policies, with a focus on simplifying and enhancing offerings to deliver excellent customer experiences and strong commercial results.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing

• Identify opportunities to enhance Home Insurance products and propositions to meet customer needs and drive business results.
• Lead and develop a team of product managers and executives, fostering professional growth and collaboration.
• Support product simplification across channels, ensuring clear customer outcomes and regulatory compliance.
• Oversee the development of benchmark wording, simplification of terms, and maintenance of “best of breed” practices.
• Contribute to Fair Value Assessments and ensure customer documentation reflects fair, transparent product information.
• Management of third-party relationships, including ancillary product providers and industry bodies including the ABI.
• Lead operational and claims best practices, technical underwriting, and efficiency improvements to support claims handling and underwriting decisions.
• Capture customer feedback, manage emerging risks, and represent AXA at industry forums to incorporate best practices.

What you’ll bring

• ACII or relevant professional qualification, or progress towards it.
• Strong communication skills with the ability to give constructive feedback at all levels.
• In-depth knowledge of personal lines Home insurance, including policy interpretation and risk selection.
• Proven experience in product development, technical underwriting, and delivering innovative solutions.
• Excellent stakeholder engagement, influencing, and negotiation skills.
• Ability to manage multiple priorities in a fast-paced, agile environment and meet deadlines.
• Strong relationship management skills, with experience in senior stakeholder reporting.
• Proactive mindset with a focus on simplifying processes, creating efficiencies, and pushing product boundaries.

For an overview of this role, please contact Adam Holland, Head of Product at [e-mail].

What we offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail]

Who we are

AXA Retail helps people live the life they love, knowing we’ve got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We’re a dynamic team of experts completely committed to making sure our customers ‘get back to the good stuff’ when the unexpected happens.