Product Designer: Shape UK Digital Experiences

Royal Mail

City Of London

On-site

GBP 55,000 - 75,000

Full time

7 days ago

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Benefits offered by this job

Family-friendly benefits

Dental insurance

Health assessment every 2 years

Benefits account with My Bundle+

Job summary

Royal Mail is seeking a hands-on Product Designer to shape digital experiences across web and app. You will work in a product trio from discovery through delivery, translating customer needs into clear, accessible designs and guiding AI-assisted exploration to inform decisions.

This role emphasizes practical craftsmanship, collaboration with product and engineering, and building design capability within a growing function.

Qualifications

Practical experience as Product Designer or UX/UI Designer in digital product environments.
Strong skills in user experience, interaction and interface design for web and mobile apps.
High proficiency in Figma and familiarity with AI-enabled design plugins and prototyping workflows.
Good understanding of accessibility standards (WCAG 2.1 AA) and inclusive design.

Responsibilities

Design end-to-end digital products across web and app from discovery to delivery.
Create wireframes, prototypes and high-fidelity designs for engineering build.
Conduct usability testing and synthesize insights to inform design decisions.
Collaborate with product managers, engineers and analysts to ensure alignment with business outcomes.
Apply design system principles to ensure consistency across digital estate.