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Maplecroft is seeking a Product Consultant II to lead client engagements, providing business and technical consultancy on VSBS Products and Solutions. This role involves understanding client requirements and documenting solutions while focusing on optimising product usage.
The ideal candidate will drive continuous improvement with a strong emphasis on optimisation initiatives, ensuring clients fully adopt their VSBS products. Strong understanding of product processes and the ability to act as a trusted advisor are essential for success.
This role is responsible for leading ongoing client engagements, providing expert technical and business consultancy on the effective use of VSBS Products and Solutions. It will require partnering with clients to understand and document requirements, bring clarity to the solution view, whilst leveraging understanding of product-specific processes, constraints, and strategic direction.
The Product Consultant II will be associated with a specific Solution Group, however there will be a focus on delivering successful adoption by the client of the complete VSBS products they have purchased so a general understanding of other VSBS products will be required.
This role will lead sustained client engagements, acting as a trusted advisor to guide solution usage, optimisation, and long-term adoption, with a strong focus on reviewing client application usage and business processes to identify optimisation opportunities and drive continuous improvement.
The role will focus on complex, high-value client environments, including optimisation initiatives, business process improvement, and advanced solution consultancy.