Product Applications Engineer (f/m/d)

Edmund Optics; York; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading provider of optical components seeks a Product Support Engineer fluent in German and English for their York office. The role involves providing technical assistance, product recommendations, and supporting marketing initiatives. Join a vibrant community focused on excellence in customer support.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Subsidized gym membership

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Degree preferably in Optics, Photonics, Physics, or Electrical Engineering.
• Fluent in German and English.
• Strong communication and problem-solving skills.

Responsibilities

• Providing technical assistance and product recommendations.
• Handling customer inquiries.
• Collaborating with global teams.

Skills

Communication

Problem Solving

Technical Assistance

Fluency in German

Fluency in English

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

View more categories View less categories Contract Permanent Hours Full time Sector Engineering, Technology & IT, Product management

Product Support Engineer - German Speaker (f/m/d)

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to DNA sequencing.

At Edmund Optics Europe, we're committed to building a vibrant community. You'll work with dynamic, diverse individuals from various backgrounds, all focused on delivering excellent technical customer support.

We are looking for a Product Support Engineer - German Speaker (f/m/d). In this role, you'll be a key member of our customer support team, providing technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics, or Electrical Engineering
• Fluent in German and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Enjoy a competitive salary and a range of perks, including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Subsidized gym membership
• Cycle to Work scheme / Jobbike program
• Company events

Join a passionate, forward-thinking team that knows how to balance fun and productivity.

This office-based position is located in York (UK), Mainz (Germany), or Lyon (France), depending on your preference.

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