Procurement Officer

Sureserve Group; South Shields; On-site; GBP 25,000 - 35,000; Full time

Job summary

Sureserve Group is looking for a procurement professional to support its heating services team. This role involves communicating with engineers, processing orders for materials, and handling administrative duties. If you're experienced in plumbing or heating material procurement, you could be a great fit for our team.

Benefits

Overtime opportunities

Salary exchange pension

Employee assistance programme

28 days annual leave including bank holidays

Enhanced family leave

Qualifications

• Experience in plumbing/heating/building material purchasing.
• Experience using MS Office, especially Outlook and Excel.
• Ability to provide professional customer service to colleagues.

Responsibilities

• Liaise with onsite operatives for material procurement.
• Process Purchase Orders for required materials.
• Answer inbound queries and manage reactive procurement.

Skills

Communication

Organizational Skills

Customer Service

Tools

MS Office

Microsoft Dynamics NAV

Job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.

Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role is a key part in the Support Service network for the business where our procurement team liaise with our onsite operatives for ordering and the processing of required materials to enable them to be able to undertake repair, maintenance and installations works efficiently.

• You will have experience in communicating with engineering staff in similar business or perhaps from a supplier perspective.
• Obtaining correct suppliers Part numbers to process Purchase Order for materials
• Excluding the booking of appointments – Taking ownership of the job cycle where materials are required
• Answer inbound queries from engineers ‘on site’ for reactive procurement
• Answer queries from engineers and our contact centre to escalate reactive urgent purchasing where required
• All associated ad-hoc administrative duties

The successful candidate will have

• MS Office, in particular MS Outlook and Excel
• Experience in Plumbing/Heating/Building material purchasing and procurement
• Experience using MS Office, in particular MS Outlook and Excel
• Domestic Gas and plumbing (materials) experience essential. (Commercial Gas and Renewable materials ideal but not essential)
• Experience dealing with Engineers and other operatives
• Able to provide a high level of courteous, professional customer service to colleagues
• Good written and verbal communication skills
• Flexible attitude with strong organisational skills
• Experience with Microsoft Dynamics NAV ideal but not essential

What we can offer you

• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Enhanced family leave (dependent on length of service)

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please speak to your recruiter.

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.