Procurement Manager

Arriva Group; Birmingham; Hybrid; GBP 43,000 - 53,000; Full time

Job summary

CrossCountry is seeking a Procurement Manager - IT & Systems to lead end-to-end procurement across hardware, software, cloud services and IT contracts. Based in Birmingham with a hybrid working pattern, you will manage tenders, supplier negotiations and contract lifecycle activities while partnering with stakeholders to deliver value for money.

You should have 3-5 years in procurement, strong stakeholder engagement, and experience with technology procurements. CIPS desirable.

Qualifications

• Experience across full procurement lifecycle in IT and systems.
• Proven ability to lead tenders, negotiations and contracts.
• Background procuring tech goods and services including software and cloud.
• Strong stakeholder engagement and relationship management skills.
• Excellent written and verbal communication and reporting.

Responsibilities

• Manage end-to-end procurement activities across IT and Systems categories.
• Support category strategies and procurement plans aligned to objectives.
• Lead tender exercises and sourcing events per policy and regulations.
• Prepare tender docs, evaluation methodologies and commercial assessments.
• Negotiate with suppliers to achieve value for money and improved SLAs.
• Collaborate with internal stakeholders to define sourcing solutions.
• Oversee contract lifecycle management including renewals and reviews.
• Analyse spend and market data to support sourcing strategies.

Skills

Stakeholder engagement

Communication

Analytical capability

Spend analysis

Cost optimisation

Supplier management

Contract management

Excel skills

Education

Degree-level qualification

CIPS desirable

Tools

Microsoft Excel

Office 365

Procurement systems

Job description

Procurement Manager - IT & Systems

Location: Birmingham / Hybrid

Salary: Circa £48K

Closing date: 27th October 2026

Shape smarter procurement at CrossCountry

Are you an experienced procurement professional with a strong background in IT and systems? Do you enjoy combining commercial expertise with stakeholder engagement to deliver better value, stronger supplier relationships and robust contractual outcomes?

CrossCountry is looking for a Procurement Manager - IT & Systems to join our Procurement team. Reporting to the Category Manager - IT &Systems, you’ll play a key role in delivering procurement activity across a broad portfolio of technology-related spend, including hardware, software, cloud services and IT-related contracts.

This is an opportunity to make a real commercial impact, supporting the delivery of category strategies and leading sourcing activities from business requirement through to tendering, negotiation, contract award and ongoing supplier management.

You’ll work closely with stakeholders across the business to ensure procurement activity delivers value for money, strong commercial outcomes and fit-for-purpose contracts, whilst maintaining the governance and controls required across CrossCountry.

What You’ll Be Doing

• Managing end-to-end procurement activities across IT and Systems categories, from requirements gathering through to contract award and implementation.
• Supporting the Category Manager in delivering category strategies and procurement plans aligned to business objectives.
• Leading tender exercises and sourcing events in accordance with company procurement policies and relevant procurement regulations.
• Preparing tender documentation, evaluation methodologies, commercial assessments and recommendation reports.
• Conducting supplier negotiations to achieve value for money, improved service levels and commercial benefits.
• Building effective relationships with internal stakeholders to understand business requirements and identify appropriate sourcing solutions.
• Supporting contract lifecycle management activities, including renewals, variations and supplier performance reviews.
• Monitoring supplier performance against agreed service levels and key performance indicators, escalating issues where appropriate.
• Identifying opportunities for cost savings, process improvements and supplier rationalisation.
• Undertaking spend analysis, market research and benchmarking exercises to support sourcing strategies and commercial decisions.
• Producing management reports, procurement updates and savings reports for key stakeholders.
• Supporting procurement governance requirements and ensuring compliance with internal policies and external regulations.
• Collaborating with Procurement colleagues on cross-functional and business-wide procurement initiatives.
• Supporting continuous improvement initiatives across procurement processes, systems and tools.

About You

You’ll thrive in this role if you bring:

• A minimum of 3-5 years procurement experience managing sourcing activities across the full procurement lifecycle.
• Experience leading tender exercises and supplier negotiations.
• Experience procuring technology-related goods and services, including software, hardware, cloud services and professional services.
• Strong stakeholder engagement and relationship management skills.
• Excellent communication, presentation and report-writing skills.
• Strong commercial awareness and analytical capability.
• Experience conducting spend analysis and identifying opportunities for cost optimisation.
• Strong supplier management and contract management experience.
• Advanced Microsoft Excel skills and confidence using Office 365 applications.
• Experience working with procurement and purchase-to-pay systems.
• Excellent organisational skills and attention to detail.
• The ability to prioritise multiple projects and work effectively within a fast-paced environment.
• Degree-level qualification or equivalent professional experience.
• CIPS qualification or active progress towards MCIPS desirable.
• Knowledge of the Procurement Act 2023, public procurement regulations, or regulated procurement environments would be advantageous.

Most importantly, you’ll be someone who learns quickly, works well as part of a team, is comfortable asking questions and is committed to delivering high-quality commercial outcomes.

Why join us?

This is more than a role focused on running tenders. You’ll have the opportunity to influence how CrossCountry works with its technology and systems suppliers, improve commercial performance and help shape a procurement function that delivers real value to the business.

You’ll work with colleagues and stakeholders across the organisation, build strategic supplier relationships and have the opportunity to make a tangible contribution to CrossCountry’s wider objectives.

Diversity & Inclusion

At CrossCountry, we welcome applications from people of all backgrounds, identities and experiences, including women, people from ethnic minority / global majority backgrounds, people with disabilities, neurodivergent people, LGBTQ+ colleagues and those with caring responsibilities.

We believe inclusion drives innovation. We’re committed to creating a culture where everyone can thrive, contribute their ideas and reach their full potential.

If you’re an experienced procurement professional ready to take on a role where your commercial expertise can make a genuine difference, we’d love to hear from you.