Procurement Continuous Improvement and ESG Manager

Merlin Entertainments Group; Chertsey; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Join a dynamic and innovative team at a leading global attractions company, where you will play a pivotal role in shaping sustainable procurement practices. As the Procurement Continuous Improvement and ESG Manager, you will drive the integration of environmental, social, and governance principles into procurement processes, ensuring responsible sourcing and supplier engagement. This exciting role offers the chance to collaborate with diverse teams, enhance vendor management, and utilize data-driven insights to foster continuous improvement. With a commitment to sustainability and a fun working environment, this position is perfect for a proactive professional eager to make a meaningful impact.

Benefits

Pension

Life Assurance

Discretionary Company Bonus

28/33 Days Holiday

Merlin Magic Pass

Enjoy the Ride Pass

25% Discount in Retail Shops

40% Discount on LEGO

Qualifications

• Proven procurement experience is essential.
• Solid experience in ESG reporting and sustainability frameworks.
• Strong project management abilities and a track record of improving processes.

Responsibilities

• Develop and deliver the ESG strategy within procurement.
• Evaluate vendor performance against agreed KPIs.
• Drive improvements in procurement workflows and supplier performance.

Skills

Procurement Experience

ESG Reporting

Data Analysis

Project Management

Negotiation Skills

Interpersonal Skills

Education

Degree in Business

Procurement or ESG-related Certifications

Job description

What you'll bring to the team

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Procurement Continuous Improvement and ESG Manager to join our Procurement department on a permanent basis. The role will be based at Thorpe Park, Warwick Park or our London office, with a hybrid element for those looking for more flexibility

Main Responsibilities

Environmental, Social, and Governance (ESG)

• Develop and deliver the ESG strategy within procurement, embedding sustainability into all processes and supporting Scope 3 emissions reduction.

• Promote responsible sourcing by engaging suppliers in ethical and sustainable practices.

• Establish and track ESG performance metrics across procurement and supplier operations.

• Integrate ESG criteria into supplier selection, contract negotiations, and ongoing vendor management.

• Partner with internal teams (legal, compliance, supply chain, finance) to align ESG policies with procurement practices.

• Champion a culture of sustainability and continuous improvement throughout the procurement function.

Vendor Management

• Evaluate vendor performance against agreed KPIs and lead improvement initiatives.

• Identify and mitigate supplier risks, including financial and supply chain exposures.

• Serve as the procurement lead for global vendor onboarding, managing internal processes and triage.

• Ensure procurement activities meet all regulatory and compliance requirements.

Data & Reporting

• Monitor procurement KPIs, analyse trends, and deliver data-driven recommendations.

• Prepare and present procurement performance reports to senior leadership.

Process Improvement

• Drive improvements in procurement workflows, systems, and supplier performance.

• Lead supplier management programmes to ensure consistent quality and delivery.

Qualifications & Experience

• Proven procurement experience is essential. We value real-world expertise and transferable skills gained through various career paths.

• A degree in Business or a related field is helpful but not required — equivalent experience, self-directed learning, or alternative qualifications are equally valued.

• Solid experience in ESG reporting, sustainability frameworks, and green procurement practices.

• Strong knowledge of ESG (Environmental, Social, and Governance) principles, sustainability standards, and relevant regulations.

• Procurement or ESG-related qualifications or certifications are desirable, but not a barrier if you bring relevant experience.

• A creative and solution-focused mindset with the ability to think innovatively.

• Excellent skills in data analysis and working with quantitative insights to drive decisions.

• Strong project management abilities and a track record of improving processes.

• Effective negotiator with strong interpersonal and leadership skills.

• Confident communicator, able to collaborate with diverse teams and present ideas clearly.

• Self-starter who can work independently while contributing to an inclusive, team-oriented culture

• You can commit to travelling once a month to one of our other sites.

Benefits

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 28/33 days’ holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more!.

Pay Range

Competitive