Processing Technician (Lloyds Broker)

CKB Recruitment; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Private Medical Insurance

Company pension scheme

Company performance bonus

Flexible working environment

Job summary

CKB Recruitment is recruiting a Technical Services Associate for a Lloyd's Insurance Broker in London. The role focuses on accurate processing of insurance transactions, with exposure to GPM, Stratify and other London Market systems.

Expect a collaborative, performance‑driven environment and a clear path to professional development. Offering a salary of 35,000–45,000 with a discretionary bonus, hybrid working and a supportive benefits package, this is a cornerstone position for someone with

Qualifications

• Experience in London Market technical processing, insurance operations or broker support.
• Strong experience processing insurance policies onto insurance databases.
• Knowledge of London Market documentation including slips, endorsements, closings and bordereaux.
• Familiarity with IMR (Insurers' Market Repository).
• Experience dealing with LPANs, Xchanging queries and technical insurance processing.

Responsibilities

• Processing policies onto GPM and Stratify.
• Preparing written and paid bordereaux.
• Reviewing slips, endorsements, closings and related insurance documents.
• Creating LPANs and ensuring calculations and supporting information are accurate.
• Uploading documents to Xchanging and resolving queries or discrepancies.
• Maintaining technical information on internal portals.
• Liaising with brokers, insurers and internal teams to ensure smooth processing.
• Supporting the wider Technical Services team with policy administration and processing needs.
• Developing knowledge of claims processes and additional London Market systems.
• Ensuring work is completed accurately within deadlines and FCA compliance.

Skills

London Market experience

Insurance processing

Broker support

Attention to detail

Communication skills

Tools

GPM

Stratify

LPANs

Xchanging

IMR

ECF

LORS

DCOM

Job description

Technical Services Associate - Lloyd's Insurance Broker

London £35,000-£45,000 + Bonus Hybrid Working

Are you an experienced London Market Insurance Technician or Broker Support professional looking for an exciting new opportunity with a growing independent Lloyd's Broker?

If you're technically strong, enjoy the detail behind insurance processing and want to join a business where your contribution is genuinely valued, this could be an excellent next step.

CKB Recruitment is working with a growing independent Lloyd's Broker that is looking to strengthen its London-based team with the appointment of a Technical Services Associate.

This is a fantastic opportunity to join an ambitious business offering a supportive working environment, excellent benefits and the chance to develop your technical expertise across a range of London Market systems and processes.

The Opportunity

Reporting to the Technical Services & Operations Manager, you'll play an important role in ensuring insurance transactions are processed accurately, efficiently and in accordance with regulatory requirements.

Working closely with brokers, insurers and colleagues, your responsibilities will include:

• Processing insurance policies onto GPM and Stratify.

• Preparing written and paid bordereaux.

• Reviewing slips, endorsements, closings and associated insurance documentation.

• Creating LPANs, ensuring calculations and supporting information are accurate.

• Uploading documentation to Xchanging and resolving queries or discrepancies.

• Maintaining technical information on internal company portals.

• Liaising with brokers, insurers and internal teams to ensure transactions are progressed efficiently.

• Supporting the wider Technical Services team with policy administration and processing requirements.

• Developing knowledge of claims processes and additional London Market systems.

• Ensuring work is completed accurately, within deadlines and in accordance with FCA regulations and internal compliance procedures.

What We're Looking For

We're keen to speak with candidates who have experience within London Market technical processing, insurance operations or broker support.

Ideally, you'll have:

• Previous experience working within the Lloyd's or London Insurance Market.

• Strong experience processing insurance policies onto insurance databases.

• A good understanding of London Market documentation, including slips, endorsements, closings and bordereaux.

• Knowledge of IMR (Insurers' Market Repository).

• Experience dealing with LPANs, Xchanging queries and technical insurance processing.

• Familiarity with systems such as GPM, CASA, PPL, ATLAS, ECF, LORS and DCOM would be advantageous.

• Excellent attention to detail and the ability to manage competing deadlines.

• Strong communication skills and confidence dealing with brokers, insurers and colleagues.

• A proactive, organised approach and a willingness to develop your technical knowledge.

You don't need experience with every system listed. The business is looking for someone with a solid technical foundation, the right attitude and an enthusiasm for learning.

What's on Offer?

• £35,000-£45,000 basic salary, depending on experience.

• Company performance bonus.

• Hybrid working, with three days in the London office and two days working from home.

• Private Medical Insurance.

• Company pension scheme.

• Flexible working environment.

• Ongoing professional development and training, including CII and Lloyd's learning opportunities.

• The chance to join a growing independent Lloyd's Broker.

• A supportive environment where individual contribution and performance are recognised.

Why Consider This Opportunity?

Joining a growing independent broker offers the chance to broaden your experience, work closely with knowledgeable insurance professionals and make a genuine contribution to the business.

Whether you're currently working as an Insurance Technician, Broker Support Technician, Technical Processing Technician or in a similar London Market operations position, we'd love to hear from you.