Process Technician (Waste)

Thames Water Utilities Limited; Esher; On-site; GBP 25,000; Full time

Job summary

Join a forward-thinking company as a Process Technician, where you'll play a crucial role in maintaining essential wastewater treatment services. This position offers a unique opportunity to work outdoors, tackle diverse challenges, and contribute to environmental protection. With a competitive salary and comprehensive training, you'll be part of a dedicated team that values your input and encourages personal growth. Embrace a rewarding career that impacts millions while enjoying excellent benefits and a supportive work culture. If you're ready to make a difference and thrive in a dynamic environment, this role is perfect for you.

Benefits

Company Van

Fuel Card

Tools Provided

Full Training Package

24 Days Holiday

Contributory Pension

Personal Medical Assessments

Wider Benefits Scheme

Qualifications

• Must be comfortable working outdoors in various weather conditions.
• Experience in meeting challenging business targets is beneficial.

Responsibilities

• Ensure safe and efficient operation of wastewater treatment services.
• Monitor and maintain equipment, escalating issues as needed.
• Report data for compliance and safety regulations.

Skills

Time Management

Customer Service

Health and Safety Awareness

Adaptability to Change

Basic IT Skills

Education

Full UK Driving Licence

Tools

PPE

Hand-held Device

Company Van

Job description

Job title: Process Technician (Waste) Ref 39712

Division: Asset Operations & Capital Delivery

Location: Esher - Surrey - KT10 8AU

Contract type: Permanent

Full/Part-time: Full-time

Hours: 38 hours per week, plus the inclusion onto a standby rota for which you will receive additional payment.

Salary: Competitive salary starting from £25,000 per annum, depending on skills and experience.

Job grade: A

Closing date: 23/04/2025

As an Operations Process Technician, you'll be at the heart of our frontline operations, taking on various tasks that keep our essential wastewater treatment services running smoothly. This role offers an exciting opportunity to get involved in meaningful work that impacts both our customers and the environment.

Working in the Esher area (Esher, Weybridge and Leatherhead), you'll be an integral part of our operations team, ensuring the continuous operation of our wastewater treatment works. Every day brings something different – from routine tasks to unexpected challenges. You'll work outdoors, ensuring we deliver reliable services to our customers while protecting the environment.

• Job base: Esher - Surrey, KT10 8AU.
• Working pattern: Monday-Friday, 7:30 AM - 3:36 PM.
• Call-out rota: You’ll also participate in a call-out rota, with additional pay for your availability and response.

What you’ll be doing as a Process Technician (Waste):

• Ensuring our sites run safely, efficiently and within permitted site specifications to protect the environment.
• Monitoring, inspecting, and maintaining equipment and reporting any defective items to ensure a swift repair or attempting a first-time fix where possible.
• Taking ownership of your own and colleagues' health and safety by escalating any concerns to your manager or resolving them yourself where possible and appropriate.
• Collating and reporting data to ensure statutory and regulatory compliance.
• Once on the full working pattern, working 1 weekend every 6 weeks.

You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas, but you must be:

• Comfortable working outdoors, potentially in all weather conditions.
• Prepared to work within the company’s rota of a 7-day working week and participate on a standby rota.
• Part of a team that delivers excellent performance by understanding how you affect the overall mission of Thames Water.
• Have a good sense of humour, because of what you will be working with and not be too squeamish.
• Good with time management.
• Confident to work effectively and efficiently on your own.
• Keen to learn and operate complex processes with high-quality controls.
• Able to complete basic tasks on a computer e.g. input site performance data and view their day's work via a hand-held device.

What you should bring to the role:

• Full UK driving licence.
• Experience in delivering against challenging upper-quartile business targets and performance commitments.
• A positive approach to handling changes, embracing all natures of change including technology, process, behavioural and organisational change.
• Demonstrate excellent customer service both internally and externally.
• IT literate.
• Team player who can work in many different teams showing respect for others, providing helpful feedback and supporting the development of others.

What’s in it for you?

• Competitive salary starting from £25,000 per annum, depending on skills and experience.
• Company Van, fuel card, tools and PPE are provided.
• Full training package provided.
• 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% - 2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.