Process Improvement Coach (FTC 6 months)

Dentsu Aegis Network; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

Ein führendes Unternehmen in der digitalen Medienbranche sucht einen Prozessverbesserungsberater, um die Effizienz zu steigern und innovative Lösungen zu entwickeln. In dieser spannenden Rolle arbeiten Sie in einem dynamischen Team, um bestehende Arbeitsabläufe zu analysieren und zu optimieren. Sie werden Workshops leiten, um Ineffizienzen zu identifizieren und maßgeschneiderte Verbesserungspläne zu erstellen. Mit der Möglichkeit, bedeutende Veränderungen in einem agilen Umfeld zu bewirken, bietet diese Position eine hervorragende Gelegenheit, Ihre Fähigkeiten in einem sich ständig weiterentwickelnden Bereich einzusetzen.

Benefits

Private Gesundheits- und Zahnversicherung

29+ Tage Urlaub

Karriereentwicklung durch Dentsu University

Zugang zu LinkedIn Learning

Freiwilligenmöglichkeiten

Qualifications

• 5–10 Jahre Erfahrung in kontinuierlicher Prozessverbesserung.
• Nachweisbare Erfolge in der Effizienzsteigerung in Dienstleistungsunternehmen.

Responsibilities

• Übersetzen von Prozessanalysen in umsetzbare Verbesserungspläne.
• Zusammenarbeit mit verschiedenen Teams zur Validierung aktueller Arbeitsabläufe.

Skills

Prozessanalyse

Betriebliche Effizienz

Lean Six Sigma

Kommunikationsfähigkeiten

Workshop-Fazilitation

Agile Methoden

Job description

Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

As part of our Dentsu’s ongoing mission to modernise and business practises and technology to retain competitive advantage, we are undertaking a project to systematically audit and re-engineer our ways of working and process, leveraging Ai, automation and process optimisation to improve productivity.

Purpose of the Role

This role is work within an existing cross-functional project team tasked with re-engineering the organisations operating model. The process improvement consultant will be responsible for facilitating workshops with departments within the organisation to identify existing workflow inefficiency and root cause analysis. Then using this insight and “as-is” status, lead workflow and process re-engineering efforts towards the implementation of an optimal “to-be” state and control.

This is a high-impact role ideal for someone who combines operational rigour with real-world experience of process change—especially within fast-paced, service-oriented environments such as advertising, media, or marketing services.

Key Responsibilities

• Translate existing process analysis into actionable improvement plans

• Collaborate with media, operations, and planning teams to validate current-state workflows and identify quick wins and long-term improvements

• Facilitate workshops with key SME’s to analyse process’ and root cause analysis

• Design pilot tests that refine and improve process designs.

• Set up frameworks for continuous improvement in the processes once major changes are implemented

• Establish KPIs and success metrics framework to track performance of new workflows and monitor the ongoing efficiencyof the changes made.

• Help build internal capability through documentation, training and coaching sessions

Qualifications and Skills

• 5–10 years’ experience in continual process improvement, operational efficiency, or business transformation roles

• Proven track record delivering measurable efficiency gains in media, advertising, or other service-based businesses

• Strong grasp of process analysis and optimisation frameworks, lean Six Sigma experience preferred.

• Confident facilitator with excellent communication skills – able to work cross-functionally and manage multiple stakeholders

• Agile, practical, and outcome-focused—comfortable balancing ideal solutions with real-world constraints

• Experience in testing and implementing process changes in live business environments

What We Offer

• 6 month fixed term contract with possible extension

• Hybrid working (1–2 days in London office)

• Chance to influence lasting operational change within a leading digital media agency

• Opportunity to work with multidisciplinary teams across media planning, operations, and data

A few of the benefits

• You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning

• 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days)

• We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years

• You'll have a hybrid working schedule, with flexible start/end hours

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable

Location:

London

Brand:

Dentsu Media

Time Type:

Full time

Contract Type:

Fixed Term Contract (Fixed Term)