Process Improvement Analyst, Banking

JR United Kingdom; Ipswich; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading financial services organization is looking for a Process Improvement Analyst. This role involves enhancing operational excellence and digital transformation while embedding a culture of continuous improvement. Candidates will drive optimizations and collaborate across teams, contributing to impactful changes within the business.

Benefits

Generous pension

Private healthcare

Strong bonus

Qualifications

• Experience in process improvement within consulting and financial services.
• Familiarity with process documentation methodologies (BPMN preferred).
• Excellent communication skills with an ability to simplify complex topics.

Responsibilities

• Coordinate with process owners to embed a structured process management framework.
• Facilitate cross-functional working groups to enable collaborative process improvements.
• Support adoption and best practice use of process management tools.

Skills

Process Improvement

Business Excellence

BPMN

Confluence

Automation

Continuous Improvement

Tools

Confluence

Job description

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Process Improvement Analyst, Banking, ipswich

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Client:

ARC IT Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Process Improvement Analyst, Banking

City of London/hybrid

£60k + strong bonus + excellent benefits package including bonus, private healthcare, and generous pension

Process Improvement, Business Excellence, Confluence, BPMN, Financial Services, Automation, Continuous Improvement

Process Improvement/Business Excellence Analyst is required by established and highly regarded wealth management firm. They are embarking on an exciting multi-year transformation programme focused on operational excellence and digital enablement. As part of this journey, they are seeking a Process Improvement/Business Excellence Analyst to help drive process optimisation, foster a culture of continuous improvement, and support their strategic growth plans.

Key Responsibilities

• Coordinate with process owners to embed a structured process management framework
• Facilitate cross-functional working groups to enable collaborative process improvements
• Support adoption and best practice use of process management tools, including Confluence and Runthru
• Lead annual process reviews and assist in audit preparation
• Assist in the delivery of targeted process improvement initiatives
• Promote continuous improvement across teams and departments
• Identify gaps in current process documentation and support its development
• Collaborate with the automation team to define requirements for low-code solutions

Key Requirements

• Experience in process improvement within consulting and financial services
• Familiarity with process documentation methodologies (BPMN preferred)
• Strong understanding of process management tools and knowledge platforms such as Confluence
• Demonstrated ability to collaborate across teams and influence change
• Excellent communication skills with an ability to simplify complex topics for diverse audiences
• Detail-oriented, analytical, and capable of working independently or as part of a team
• A flexible and proactive mindset, committed to delivering high-quality outcomes

This is a fantastic opportunity to join a values-driven organisation with a unique heritage and a modern outlook. You'll work in a collaborative environment that prizes professional integrity and continuous learning, with the chance to make a tangible impact on how the business operates.