Process Improvement Analyst

AIDA Intelligent Solutions; Greater London; Hybrid; GBP 45,000 - 52,000; Full time

Job summary

Join a fast-growing startup that empowers retailers with AI-driven insights! As a Delivery & Process Improvement Analyst, you'll play a pivotal role in enhancing our delivery pipeline while collaborating with cross-functional teams. This hybrid position allows you to work both remotely and in our Central London office. You will lead the charge in transforming data into actionable reports, optimizing processes, and driving excellence in client deliverables. If you're a curious, data-savvy individual with a passion for innovation, this is your chance to make a significant impact in the retail tech space!

Qualifications

• 1-3 years experience in operations or analytics within a tech environment.
• Strong communication skills to inspire and align teams.

Responsibilities

• Manage end-to-end delivery of e-commerce intelligence reports.
• Identify bottlenecks in workflows and propose solutions.

Skills

Operations Management

Data Analysis

Business Intelligence

Communication Skills

Process Improvement

Education

Bachelor's Degree

Tools

Data Scraping Tools

No-Code Tools

Job description

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POSITION: Delivery & Process Improvement Analyst

LOCATION: Hybrid – Mix of remote & office in Aldwych, Central London

TYPE: Full-Time

SALARY: £45,000 + Up to 20% Annual Bonus

REPORTS TO: Chief Product Officer (CPO)

We’re a fast-growing startup tech company building a powerful suite of products to empower retailers in the digital era. Our delivery process transforms complex web data into clear, actionable reports for clients thriving in e-commerce. With a passion for accuracy, speed, and creative problem-solving, we’re looking for a talented individual to elevate our processes and help us scale new heights!

THE ROLE: WHERE IMPACT MEETS OPPORTUNITY

This is a hybrid role blending hands-on data delivery with process improvement leadership. You’ll:

• Drive our delivery pipeline: Scrape websites, using our in-house tools, and create impactful client deliverables with insightful executive summaries.
• Spot opportunities: Identify bottlenecks or scalability challenges in our workflows.
• Collaborate for success: Work closely with developers and product teams to refine processes and achieve ambitious goals.

CORE RESPONSIBILITIES

• Lead with ownership: Manage the end-to-end delivery of e-commerce intelligence reports.
• Transform data: Scrape websites and process data using efficient, executable workflows.
• Deliver excellence: Produce clear, high-quality client analyses that drive results.
• Optimise processes: Pinpoint inefficiencies—manual tasks, unstable steps, or error-prone areas—and propose solutions.
• Innovate boldly: Design and test improvements, from writing clear Standard Operating Procedures to streamlining workflows with no-code tools or collaborating with developers on code enhancements.
• Track your impact: Measure and share the benefits of your changes, like time saved or errors reduced.
• Build alignment: Partner with technical and non-technical teammates to create scalable solutions.
• Empower the team: Document processes in internal wikis to ensure seamless report execution by all.

SKILLS & EXPERIENCE

• 1–3 years of experience in operations, analytics, business intelligence, or delivery in a tech environment.
• Data-savvy: Comfortable handling data and files with ease.
• Process-driven: You value clarity, repeatability, and thorough documentation to maximise impact.
• Strong communicator: Exceptional written and verbal skills to inspire and align teams.
• Curious & proactive: Self-motivated, eager to propose changes, and excited to learn.
• Bonus: Experience in a startup or data-intensive role is a plus!

WHO WE WANT

We want YOU! An energetic, curious, and collaborative individual who’s a joy to work with. Someone who radiates respect, helpfulness, and unstoppable commitment. If you’re ready to bring innovation, energy, and a can-do spirit to our team, this is your job!

Ready to shape the future of retail? Apply now and let’s achieve greatness together.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Information Technology

• Industries

  Software Development and Technology, Information and Media

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