Process & Data Excellence Leader (Hybrid)

Saga Group; Sandgate; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Saga Group is seeking an Operational Excellence Manager for a hybrid role in Folkestone. You will use data, insight and structured problem-solving to identify opportunities, redesign processes and deliver improvements across our Insurance business.

Reporting to the Head of Data, AI & Operational Excellence, you’ll align people, data and technology to turn ideas into practical change. You will drive embedding of new processes and ensure outcomes are achieved, contributing to Saga's continuous

Responsibilities

• Use data, insight and structured problem-solving to understand opportunities and redesign processes.
• Deliver meaningful improvements across Saga's Insurance business, reducing cost and risk.
• Bring people, data and technology together to turn ideas into practical change.
• Embed new processes to deliver the right outcomes and support continuous improvement.
• Be pivotal in driving a culture of root-cause analysis and better ways of working.

Job description

Saga Group is seeking an Operational Excellence Manager for a hybrid role in Folkestone. You will use data, insight and structured problem-solving to identify opportunities, redesign processes and deliver improvements across our Insurance business.

Reporting to the Head of Data, AI & Operational Excellence, you’ll align people, data and technology to turn ideas into practical change. You will drive embedding of new processes and ensure outcomes are achieved, contributing to Saga's continuous