Proactive Credit Controller - Hybrid, 12-Month FTC

Bellrock Group; Leicester; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days leave

Pension - Salary exchange

Life cover

Sick pay

Health assistance program

Enhanced leave

Cycle to work

Holiday purchase

Discount scheme

Healthcare cashplan

Liftshare

Virtual GP

Job summary

Bellrock is seeking a Credit Controller on a 12-month fixed-term contract in Leicester with hybrid working arrangements. You will manage assigned customer accounts, chase payments, reconcile invoices and resolve queries to maintain healthy cashflow and timely payments.

Key duties include monitoring debtor balances, updating customer records, and coordinating with internal teams. The role requires strong AR knowledge, Excel skills, and experience with ERP systems.

Qualifications

• Strong Accounts Receivable knowledge and experience.
• Intermediate to advanced Excel skills.
• IT literate, with experience using ERP systems and working across multiple systems.
• Able to work quickly and accurately while following established processes and procedures.
• Strong customer service and communication skills.
• Able to investigate and clearly explain queries relating to costs, invoices or works completed, and agree appropriate resolutions.
• Understanding of accounting principles and contractual terms.

Responsibilities

• Taking a proactive role in managing and collecting debts of company debtors and identifies accounts that will require special attention and works with minimum direction on collections.
• Monitoring debtor account balances
• Maintains accurate and up to date customer details and account records
• Communicate in an efficient yet friendly manner with customers and internal teams
• Implements debt collection procedures and policies to ensure timely payments while maintaining customer retention and initiate legal procedures if necessary
• Reconciling complex accounts escalated from billing
• Organising monthly debtors calls with relevant internal stakeholders
• Follow escalation process for potential bad debts and liaise with senior management on outstanding items
• Keen eye for detail in a fast-paced environment
• Familiarity with Finance systems and proposing improvements
• Converse on other Finance processes to provide cover for holidays/sickness
• Ensure compliance with Health and Safety at Work Act

Skills

Accounts Receivable

Excel

ERP systems

Customer service

Credit control

Tools

Access Dimensions

Focal Point

BIP

LENS

Concerto

Job description

Bellrock is seeking a Credit Controller on a 12-month fixed-term contract in Leicester with hybrid working arrangements. You will manage assigned customer accounts, chase payments, reconcile invoices and resolve queries to maintain healthy cashflow and timely payments.

Key duties include monitoring debtor balances, updating customer records, and coordinating with internal teams. The role requires strong AR knowledge, Excel skills, and experience with ERP systems.