Private Sector Housing Enforcement & Tenancy Liaison Officer

Tamworth Borough Council; Sutton Coldfield; Híbrido; GBP 36 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working

Health scheme

LGPS

Holiday entitlement

Discounted gym membership

Professional fees

Resumo da oferta

Tamworth Borough Council is seeking a Private Sector Housing Enforcement & Tenancy Liaison Officer to lead enforcement and tenancy regulation across the private rented sector. The role reports to the private sector housing team leader and involves collaboration with landlords, tenants, and legal services to improve housing standards.

The position is hybrid (2 days remote) and temporary for 18 months, with potential for extension.

Responsabilidades

• Investigate complaints relating to disrepair, poor housing conditions and breaches of housing legislation.
• Conduct inspections using the Housing Health and Safety Rating System (HHSRS).
• Prepare schedules of work and serve statutory notices.
• Monitor compliance and undertake enforcement action where necessary.
• Investigate unlawful eviction, harassment, discrimination, retaliatory eviction and unlawful rent increases.
• Provide specialist advice and guidance to landlords and tenants.
• Prepare evidence and case files for civil penalties, prosecutions, cautions and Rent Repayment Orders.
• Represent the Council at court and tribunal hearings where required.
• Work with housing solutions colleagues to prevent homelessness.
• Support landlord engagement initiatives, forums and awareness campaigns.
• Assist with HMO licensing and other private sector housing regulatory functions.
• Support the development of housing strategy, enforcement policy and private sector housing initiatives.

Descrição da oferta de emprego

REGULATORY SERVICES, COMMUNITY SAFETY & PARTNERSHIPS

Private Sector Housing Enforcement

Private Sector Housing Enforcement & Tenancy Liaison Officer

Company: Tamworth Borough Council

Salary: £35,570 to £40,444 per annum

Hours: Full-time

Location: Tamworth, B79 7BZ

Working pattern: Hybrid - 2 days remote

Job type: Temporary

Posting date: 16 Oct 2026

Closing date: 3 Nov 2026

£35,570 to £40,444 per annum

37 hours per week

Temporary contract for 18 months

(with potential for extension at the end of this period)

Located in the heart of Staffordshire, Tamworth is a vibrant and well connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment.

An exciting opportunity has arisen to join Tamworth Borough Council’s private sector housing team to play a key role in improving housing standards across the borough.

Reporting directly to the private sector housing team leader, you will deliver the Council's statutory private sector housing enforcement and tenancy regulation functions. You will investigate poor housing conditions, unlawful practices and tenancy-related complaints within the private rented sector, taking proportionate and effective enforcement action to protect residents and improve housing standards.

The role will involve working closely with landlords, tenants, housing solutions colleagues, legal services and external partners to resolve complex housing issues, prevent homelessness and ensure compliance with housing legislation. This is an excellent opportunity for an experienced housing professional looking to make a real difference in the lives of residents while working in a challenging and rewarding regulatory environment

The role will include:

• Investigating complaints relating to disrepair, poor housing conditions and breaches of housing legislation.
• Conducting inspections using the Housing Health and Safety Rating System (HHSRS).
• Preparing schedules of work and serving statutory notices.
• Monitoring compliance and undertaking enforcement action where necessary.
• Investigating unlawful eviction, harassment, discrimination, retaliatory eviction and unlawful rent increases.
• Providing specialist advice and guidance to landlords and tenants.
• Preparing evidence and case files for civil penalties, prosecutions, cautions and Rent Repayment Orders.
• Representing the Council at court and tribunal hearings where required.
• Working with housing solutions colleagues to prevent homelessness arising from private rented sector issues.
• Supporting landlord engagement initiatives, forums and awareness campaigns.
• Assisting with HMO licensing and other private sector housing regulatory functions.
• Supporting the development of housing strategy, enforcement policy and private sector housing initiatives.

This is a hybrid working contract with a requirement to undertake site inspections, property visits and meetings across the borough. The post holder will be designated as an essential car user.

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website.

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.

Using Artificial Intelligence (AI) - We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.

Proud member of the Disability Confident employer scheme

Interviews 13 Nov 2026