Private Patient Billing Officer - NHS, On-Site Oxford

OUH; Oxford; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Band 4 Private Patient Billing Administrator to join the Private Patients and Overseas Visitors team on site at Unipart House in Oxford. The role centers on billing private and non-NHS activity, applying tariffs and contractual rules to generate accurate invoices.

You will review records, resolve discrepancies and support cash collection, liaising with patients, insurers and internal teams to ensure timely income recovery.

Qualifications

• Experience in administrative or operational role within healthcare is preferred.
• Experience handling data, spreadsheets or computer systems.
• Experience handling queries and providing customer-focused service.

Responsibilities

• Review clinical records to identify chargeable private patient activity and ensure accurate invoicing.
• Apply insurer contracts, tariffs and pricing to prepare invoices.
• Investigate discrepancies and resolve billing queries with patients and insurers.
• Support cash collection and credit control activities.
• Maintain accurate billing records and documentation.

Skills

Billing accuracy

Data handling

Customer service

NHS experience

Education

Experience in administrative/operational role

Tools

Compucare

Spreadsheets

Job description

Oxford University Hospitals NHS Foundation Trust is seeking a Band 4 Private Patient Billing Administrator to join the Private Patients and Overseas Visitors team on site at Unipart House in Oxford. The role centers on billing private and non-NHS activity, applying tariffs and contractual rules to generate accurate invoices.

You will review records, resolve discrepancies and support cash collection, liaising with patients, insurers and internal teams to ensure timely income recovery.