Private Cloud Delivery Engineer

Claranet Limited; Ovingdean; In loco; GBP 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Claranet Limited is seeking an experienced infrastructure professional to deliver customer projects across private and hybrid cloud environments. You will build and configure servers, test and troubleshoot, and adopt an automation-first approach with scripts and templates.

The role emphasizes collaboration with internal teams, external suppliers, and data centre operations to meet security and design criteria.

Competenze

• Experience across VMware and private/hybrid cloud environments.
• Experience deploying, configuring and troubleshooting Windows Server and Linux.
• Strong knowledge of Active Directory, DNS, DHCP and Group Policy.
• Experience with backup/recovery technologies (Veeam/Zerto) and DR principles.

Mansioni

• Deliver customer infrastructure projects with internal and external teams.
• Build, configure, test and troubleshoot servers and supporting infra.
• Develop automation scripts, reusable templates and repeatable deployments.
• Ensure delivery aligns with designs, timelines, security requirements and acceptance criteria.
• Provide a high-quality infrastructure service to customers.
• Communicate with stakeholders from technical teams to senior executives.
• Identify opportunities to improve efficiency through automation and process improvements.
• Apply change and configuration management across private and hybrid cloud deployments.
• Produce clear technical documentation and handover into Managed Services.

Conoscenze

Customer-focused

Analytical thinker

Troubleshooting

Problem-solving

Flexible

Self-motivated

Communication

Automation interest

Continuous learning

Adaptability

Strumenti

VMware

VMware Cloud Director

Active Directory

DNS

DHCP

RDS

Veeam

Zerto

PowerShell

Descrizione del lavoro

Key Responsibilities

• Deliver customer infrastructure projects, working closely with internal technical teams, external suppliers and data centre operations.
• Build, configure, test and troubleshoot physical and virtual servers, operating systems and supporting infrastructure.
• Take an automation-first approach, developing scripts, reusable templates and repeatable deployment processes.
• Ensure solutions are delivered in line with agreed designs, timescales, security requirements and acceptance criteria.
• Provide a high-quality and consistent technical infrastructure service to both internal and external customers.
• Communicate effectively with a wide range of stakeholders, from technical teams through to senior executives, adapting your approach to suit the audience.
• Identify opportunities to improve efficiency through automation, process improvement and better deployment practices.
• Apply change management, configuration management and operational best practices across private and hybrid cloud deployments.
• Produce clear and accurate technical documentation and ensure effective handover into Managed Services.
• Maintain and develop your technical knowledge, contributing to continuous improvement and knowledge sharing across the team.
• Support additional infrastructure projects and technical activities where required.
• Occasionally support out-of-hours customer changes, including disaster recovery testing, migrations and server configuration changes.

Who You'll Work With

You'll collaborate with teams across the business, including:

• Customer Experience & Managed Services to ensure solutions deliver a high-quality customer experience and transition smoothly into ongoing support.
• Customer Success & Growth to support customer engagements and technical requirements.
• Cloud Practice to ensure solutions align with established cloud architecture principles, standards and platforms.
• Security, Networking & Data Centre Operations to coordinate infrastructure, connectivity, security and physical implementation requirements.

What We’re Looking For

• Customer-focused and committed to delivering high-quality solutions.
• A strong analytical thinker with excellent troubleshooting and problem-solving skills.
• Flexible, adaptable and comfortable working in a changing technical environment.
• Self‑motivated and able to manage priorities effectively.
• A confident communicator who can work collaboratively with customers, technical teams and senior stakeholders.
• Proactive in identifying opportunities for improvement and automation.
• Committed to continuous learning and professional development.
• Able to quickly learn and adapt to new technologies and ways of working.

Technical Skills & Experience

You'll ideally bring experience across a range of the following technologies:

Virtualisation & Cloud:

Hands-on experience with VMware, ideally including VMware Cloud Director, alongside a good understanding of private and hybrid cloud environments.

Operating Systems:

Experience deploying, configuring and troubleshooting Windows Server and/or Linux environments.

Active Directory:

Strong knowledge of Active Directory, DNS, DHCP and Group Policy.

Windows Server:

Knowledge of technologies such as Remote Desktop Services (RDS), Distributed File System (DFS) and Windows Server Failover Clustering.

Physical Infrastructure:

Experience with physical server builds, RAID configurations, storage arrays and supporting compute infrastructure.

Storage:

Knowledge of SAN and NAS technologies would be beneficial.

Backup & Disaster Recovery:

Experience with backup and recovery technologies, ideally Veeam and/or Zerto, with a good understanding of resilience and disaster recovery principles.

Networking & Security:

Working knowledge of TCP/IP, VLANs, DNS, DHCP, VPNs, routing, firewalls and secure infrastructure configuration.

Automation:

Practical PowerShell scripting experience, with an interest in Infrastructure as Code, automation and repeatable deployments.

Service Delivery:

Understanding of change control, testing, technical documentation, service transition and operational handover.

Customer Engagement:

The ability to explain technical information clearly and work effectively with customers and cross-functional technical teams.