Private Client Manager

Nota Bene Global; Greater London; On-site; GBP 52,000 - 60,000; Full time

Job summary

A leading company in the travel and lifestyle industry is seeking a Private Client Manager. The role involves managing elite clients' travel experiences, offering personalized service, and providing expert advice. Applicants should have a background in luxury travel and excellent interpersonal skills. This is an entry-level position with full-time employment offering competitive compensation and growth opportunities.

Qualifications

• 2-3 years of upscale travel, lifestyle or concierge experience.
• Passion for exceptional service and exceeding client expectations.
• High level of professionalism, discretion, and confidentiality.

Responsibilities

• Manage and nurture relationships for high-profile clients.
• Plan, book, and coordinate all aspects of client travel.
• Anticipate client needs and provide expert advice.

Skills

Communication

Interpersonal skills

Proactivity

Problem-solving

Attention to detail

Time management

Tools

CRM systems

Job description

About Us:Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you!

We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations.

Role Overview:As a Private Client Manager, you will be responsible for managing a small portfolio of clients, providing them with personalised service and expert advice. You will handle all aspects of their travel arrangements, from itinerary planning to booking and other services. You will also proactively anticipate their needs and preferences, offering tailored recommendations and solutions.

Key Responsibilities:

•Manage and nurture relationships for a small portfolio of high-profile clients.

•Plan, book, and coordinate all aspects of client travel and lifestyle arrangements.

•Provide expert advice to clients.

•Anticipate client needs and preferences in the delivery of a superior service.

•Maintain the highest standards of professionalism, discretion, and confidentiality.

•Maintain client profiles in our CRM system

To succeed in the role you will need:

•At least 2/3 yearsof upscale travel, lifestyle or conciergeexperience.

•A passion for travel, lifestyle and the delivery of an exceptional service, to exceed a client's expectations.

•Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-profile clients.

•A proactive and flexible approach, with the ability to handle multiple requests and deadlines.

•A high level of professionalism, discretion, and confidentiality.

•An understanding of the of the world of ultra luxury.

•CRM/CMS system experience is an advantage

Skills Required:

•Some upscaleworld travel experience

•Luxury product and destination knowledge

•Communication and interpersonal skills

•Proactivity and flexibility

•Itinerary planning and booking

•Problem-solving and decision-making

•Attention to detail and accuracy

•Time management and organisation

•Teamwork and collaboration

•Research and analysis

•Experience with CRM systems an advantage

How to Apply: If you are interested in this role, please send your CV and a cover letter to [e-mail] explaining why you are the perfect fit for our company. We look forward to hearing from you soon!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Travel Arrangements

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