Private Client Adjuster

Sedgwick; Greater London; Hybrid; GBP 65,000 - 110,000; Full time

Benefits offered by this job

Company vehicle or cash in lieu

25 days holiday + bank holidays

Flexible working from office or home

Private healthcare

Life assurance

Employee assistance program

Income protection

Dental cover

Cycle to work

Season ticket loan

Wellbeing programs

Discounts on products/services

Job summary

Sedgwick is recruiting for Private Client Adjusters to join our London Private Clients team, focusing on high-value HNW claims for luxury residences and contents. You will manage intricate cases, liaise with discerning clients, and uphold exceptional standards of discretion and professionalism.

We provide substantial development opportunities, including Chartered Institute qualifications, with a supportive team that values integrity and innovation. Flexible work from office or home is offered.

Qualifications

• Full UK Driving Licence and ability to travel by car.
• Demonstrable experience handling complex and major losses over £100,000.
• Dip CILA/ACILA status or working towards.
• Excellent communication skills with policyholders, insurers, and contractors.

Responsibilities

• Manage intricate HNW claims with a sharp eye for detail and discretion.
• Liaise with discerning clients and adjusters to ensure high-quality settlements.
• Maintain professionalism and confidentiality across all cases.
• Collaborate with a team and contribute to continuous improvement and development.

Skills

Driving licence

Complex losses experience

Communication skills

Education

Dip CILA/ACILA

Tools

iPad

Job description

We have a fantastic opportunity for Private Client Adjusters across London and the South East

We are excited to offer a rare opportunity for a select group of ambitious Loss Adjusters to join our exclusive London Private Clients team. This role is ideal for professionals with proven field experience, particularly those who have handled High Net Worth (HNW) claims.

Our HNW clients typically reside in luxury homes and own high-value contents and valuables. As a result, the claims we manage are complex, nuanced, and varied. We are committed to delivering a highly personal service with unwavering attention to detail and care.

This role requires a sharp eye for detail, a compassionate approach, and a strategic mindset. You will be responsible for managing intricate claims, liaising with discerning clients, and maintaining the highest standards of professionalism and discretion.

We are looking for individuals who can think critically, communicate effectively, and adapt quickly to changing circumstances. You will be supported by a collaborative team that values integrity, innovation, and continuous improvement.

This is perfect for individuals who are meticulous, emotionally intelligent, and driven to excel in a high-stakes, client-focused environment.

Why Choose Us?

• Hourly chargeable rates: Our services are charged on an hourly rate.
• Collaborative Environment: As a Domestic Major Loss Adjuster, you'll receive support from an Adjusting Executive who will collaborate with you on cases.
• Professional Development: We are committed to helping you achieve Chartered Institute of Loss Adjusters' qualifications as well as progression within the business.

The skills you will have when you apply:

• A full UK Driving Licence: It is essential you can travel by car
• Demonstrable experience of handling complex and major losses in excess of £100,000 on a chargeable time basisor a keen desire to progress to this level
• Dip CILA/ACILA status (or working towards this qualification).
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.

What is helpful, but not vital, in your application:

• Use of Apple software such as iPads, or other tablets

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts.