Private Banking: Relationship Associate, Crown Dependencies

Lloyds Banking Group; St Helier; Hybrid; GBP 45,000 - 48,000; Full time

Benefits offered by this job

Hybrid Working

Job Share

24 days holiday

Pension up to 15%

Annual bonus

Share schemes

Wellbeing initiatives

Job summary

Lloyds Banking Group in Jersey/Guernsey is seeking a Relationship Associate for Crown Dependencies Private Banking. You will manage and grow a portfolio of private clients, delivering tailored banking and lending solutions.

This role is based in St Helier with hybrid working and is open to colleagues with the right to work in Jersey/Guernsey. You will build trusted relationships, provide outstanding service, and drive growth for our Crown Dependencies business.

Qualifications

• Proven ability to build trusted relationships quickly and deliver an exceptional service to a diverse customer base.
• Strong communication and interpersonal skills, with the confidence to engage effectively with clients, colleagues and external partners.
• A customer-focused approach, able to understand individual needs and identify the right solutions across a broad range of products and services.
• A growth-oriented outlook, with the drive to develop customer relationships, grow your portfolio and spot new business opportunities.
• A collaborative teammate who thrives on building networks and working closely with colleagues across the wider business.
• Self-motivated and proactive, with a passion for delivering outstanding customer outcomes and representing our brand in the local market.

Responsibilities

• Manage and grow a portfolio of Crown Dependencies clients, delivering exceptional service and tailored banking and lending solutions.
• Build strong client relationships through proactive engagement, regular reviews, and ongoing support to meet evolving needs.
• See opportunities to deepen relationships by matching client needs with our products, services, and digital capabilities.
• Drive customer satisfaction, retention, and profitability through trusted relationship management and expert guidance.
• Develop strong networks with external partners and professional introducers to generate new business opportunities and sustainable growth.
• Continuously improve ways of working, embracing innovation while developing your own skills and supporting the growth of others.

Skills

Relationship building

Communication skills

Customer-focused

Growth mindset

Collaborative

Self-motivated

Job description

Lloyds Banking Group in Jersey/Guernsey is seeking a Relationship Associate for Crown Dependencies Private Banking. You will manage and grow a portfolio of private clients, delivering tailored banking and lending solutions.

This role is based in St Helier with hybrid working and is open to colleagues with the right to work in Jersey/Guernsey. You will build trusted relationships, provide outstanding service, and drive growth for our Crown Dependencies business.